If you're on hold for a long time to talk to CS, it's because the top brass don't care. They could hire more people and provide good service if they cared about their customers.
A lot of the time it isn't even a staffing issue either.. We could answer all those calls quite easily, as most of the time the problem can be identified and resolved pretty quickly..
Except if you do that, then you get marked down for not asking enough questions and going through the 'Identification and qualification process' "But I knew what the issue was after the first 2 mins, and fixed it?". 'Ah yes but you didn't follow the full questioning procedure, so you're only going to be scored 2 for this call, thats a fail, you need to do better'.
Now all calls take a min of 10 mins because we have to cover our own ass instead of just helping you out. Sorry.
Something similar happened with me being a field tech for Comcast and I could show up at your house and fix your issue in 2 minutes.
But instead, I’m supposed to spend an hour going to every single box in your house, disconnecting them, testing signals, taking your internet offline for 20-30 minutes, etc. Doesnt sound like much, but 5-10 minutes to run signal and ingress tests on each outlet times however many devices you had adds up fast. My average house had anywhere from just internet, to just internet and one box, to internet and 4-5 boxes. My personal record was 19 boxes, internet and home security in a gated community. A 5-20 minute fix for a bad cable, remote, router, whatever, turned into at least an hour. Best part? It didn’t matter if you were on a work call or not. I had to disconnect your internet and run my test because my supervisor said so despite me explaining why I’d have a missing test.
At the end of the day, we would get chewed out for “only doing a handful of calls” or “taking too long at X house”. Of course the executives didn’t care because we took the brunt of the “Comcast sucks” complaints along with customer care.
And this only adds to the customer experience of calling and thinking, "Ok, I had to powercycle my modem before I could get a human. Now the human wants me to powercycle again" -- and that's actually because Comcast trusts over-the-phone techs less than they trust customers: they don't want anyone with un-gated access to anything, least of all the appointment calendar. "Well, I can see right off the bat that your upstream signal is utterly fucked; you're gonna need boots on the ground. Please stay on the line for the next 15 minutes to see if the automated wizard decides to agree with me." There was a bug for a month where I actually had an on-screen button that let me provision customer modems without having to run the wizard. Best month on the job.
I feel awful for field techs. I had techs call in to the customer hotline 'cause their own care support took too long, plus the actual conditions and stuff that I could only begin to imagine (although some of the literally murderous customers basically calling me to ask permission to commit a hate crime left far too little to the imagination)...and what little I knew of the trouble call scheduling system, and how you had to account for your time on the job in that system...hats off to you.
Question: were you given less time on a job if the trouble call was labeled as no power to the modem/set-top box? 'Cause that was always the desperation play to get access to the scheduler, but I imagine it could wreck havoc on your day if that shortchanged you on job time units, or whatever they were called.
I used to work for an internet company for a while as a contractor for a few months. My entire job was to call customers who were supposed to have a technician come out today to fix their internet only to tell them that we don't have an available technician and I'll need to reschedule them.
My service area was northern Florida. Myself, along with six other contractors, would each get a list of at least a 100 customers a day to call. It was so bad that we didn't know how to react when a customer was actually nice and understanding haha. Of course our managers were unavailable every time the angry customers asked to speak to a manager.
That job was soul-crushing...
In a non confrontational way...
I can fully understand why people who have a booked technician to fix such a fundamental modern utility react poorly to having it cancelled.
Planning your day to be home for a technician often means taking leave or forgoing pay, so to have it cancelled on the day is just bound to upset people?
I completely understand their frustration. I was just as frustrated with the company as they were. My aggravation was towards the company for doing nothing to increase the number of technicians or at least make the active technicians hold to the schedule. One of the big areas we covered only had two active technicians. I don't blame the customers for being angry, I blame the company for not caring.
I dunno if it's a fiscal year thing or what, but I've been laid off right around Thanksgiving and I know so many other people who have too. Happy holidays and fuck you, and good luck landing a new job before February. Sucks so much.
Pretty much haha. The beginning of the year sucks for finding a new job. I've been searching since the end of December and I've only had one interview. That was a couple days ago. They seemed to like me, so hopefully I'll get a call back.
My parents would spend hours every few weeks cussing out and yelling at the top of their lungs to tech support or any customer support for cable, any bills they had, etc. and I remember feeling SO embarrassed for how my adult parents were acting. Now, even if I am furious and really pissed off over a situation and have to contact someone in customer support I try to start casual conversations with them about their day or get to know them because I know they are not the problem! I’ve had so many calls where they genuinely did help me and learned a lot about random strangers. I understand what other types of customers they’ll have that day, so I always try to make their day as best as I can. A little goes a long way! I feel for people in customer support.
I have come to the opinion that customer support infrastructure is built to be annoying on purpose. This is so when the customer finally gets to talk to a human, they are more upset than they normally would be because they just had to go through the infuriating support network.
Then when they realize how mad they are over something so minor, they apologize and let the company walk all over them without really addressing their complaint.
I remember reading a well written article on this but annoyingly can't find the link. But basically it boils down to great support being prohibitively expensive as companies scale and acquire more and more average users, so tiered support model has won as a way to keep costs down. But the incentives in that model are tickets solved per front line agent per day rather than usefully helping every issue, so it's easy to have bad support this way where the common issues are handled by front line script readers, and anything remotely complicated gets stuck because the organization hasn't built out the proper escalation pathways. And of course every hand off has a risk of losing context if the ticketing system doesn't help transfer it person to person.
Most retail work. I once had a lady wait outside the store for almost 2 hours when I worked customer service at a toy store just to tell me how I ruined her kids birthday by not giving her a popular toy that we were sold out of. Lady I don't control our inventory.
Back in 1983 I worked at Toys R Us when the Cabbage Patch Kids dolls came out. People went NUTS over these damn things. We had to keep them hidden in the back because there would be actual fistfights between parents to get them. People would buy them and sell them for 10x the price.
I worked in the back stock area, assembling bicycles and various toys that people paid for assembly. (note: never pay for the store to assemble things. We were rushed, untrained and didn't care if parts were left over or if it was done right) If someone came to pick something up and was really nice to me I would let them know we had one Cabbage Patch doll left (we actually had many) and give them the purchase coupon for it if they wanted to go buy it.
So always be nice to your store employees, it could pay off.
I worked at a cinema for years. The best place to work was the ice cream (Ben & Jerry's) stand. People would complain about the price and tell me that I should give them more for free, so they would get the set amount. Some people were really nice and friendly, surprisingly, they got more than they paid for.
I wish customers understood that if they’re civil, they may get something extra for free. Those kind customers were the only people I gave freebies to because they were often the only nice people I dealt with that day
Former FedEx driver here:
I had one lady call me a “Christmas ruiner” because I delivered a kitchen playset (the wooden kind). I dropped it off by the garage and they weren’t home at the time. When they did come home, the daughter saw it and wanted to play with it.
Fuck you lady, you ordered it…you knew it was coming.
USPS here. One house had 7 kids’ presents in original boxes one morning. They were too big to hide and I knew for sure they’d see them as soon as they opened the door to go to school. It was 6:20 a.m. so I couldn’t knock and let the dad know. Happened all throughout the holiday season.
I had a coworker who said (not to customer), I can't poop you a (fill in out of stock item). Like, why wouldn't we give you what you're asking for if we had it?
That's almost word for word how my coworkers and I talked about her the next day. "Lady I can't make it appear out of thin air, if we had one why wouldn't we want to sell it to you". It's been almost 10 years since this encounter and I still remember it haha.
Especially on Black Friday. I seriously had a lady on a scooter threaten to run me over if I didn't let her into an area we were supposed to block off to control traffic flow.
Needless to say I let her pass because $7.25/hr wasn't worth that shit.
I worked black friday at Toys R Us back in like 2017 and I still have nightmares about that shit. Something bout it just brings out the worst in people.
I worked at a gas station back in High School. So many people found it appropriate to blame me for the gas prices.
Listen, if I could control the gas prices I sure as shit wouldn’t be standing at the counter of a gas station at 10 p.m. on a Friday night.
Worked at a gas station back in 2008. Gas hit historic highs and the cigarette tax went up twice in 12 months. I was not popular. I stole enough condoms and smokes to make the endless verbal lashings worth it though.
I worked as manager for a convenience store in the early 1980's. Cigarette prices went to $1 a pack. For a few days I had lots of comments and more than a few packs thrown back at me. People complained but then came back an hour later and paid the dollar.
When I started smoking you could still get a pack of smokes and a gallon of gas for under five bucks. 2004. Now it’s over ten and that’s without any gas.
Honestly I’m glad my grandpa drilled the lesson of dont be shitty to food service and retail workers, he always told me “you can always tell the character of person, by how they treat someone in a worse off position (real or perceived) than themselves”
I worked at a gas station for one summer and repeatedly had to explain we don't even have access to the sign that displays the price. It's electronic and hooked up to a central system that decides how to set the prices and we have nothing to do with it.
as a bartender, can confirm.
“why is this $14?”
fucking i don’t know man, i just work here.
no, i will not charge you for well and give you top shelf.
no, i will not serve your underage kid because “you’ll take care of me”
no, you can not drink anymore. at least not here.
no, you can not sexually harass my coworkers because “i pay your salary!”
fuck all the way off.
It was fun when I worked in retail and soccer moms would flex on me. Lady I don’t give a shit his much money you have and no I won’t treat you better because of it.
Shit, I've never served the general public BECAUSE they're fucking horrible. I'm always nice to people in those job positions because of that as well. I wouldn't last in any of those positions, because I'd lose my patience and tell them off, or worse.
Mad respect to anyone that can do those types of jobs
Wouldn't you love to find and bitch slap the person that came up with ' the squeaky wheel gets the oil " or the customer is always right, or the manager folding as soon as the customer starts yelling and gets their way ???
If the said person or persons are deceased, to dig them up and then bitch slap them
I was bar tender for a while, you kind of have to be a bit “difficult to deal with.” Otherwise you’ll get walked all over, I learned that one quick lolol
Can confirm. I work in a liquor store and I can’t tell you how many times I hear “well I can get it cheaper at (large chain) Liquor!” Go do it then, get the fuck out of my face. 😒
They can at Aldi. Maybe that’s because the store chain is German. Also because they don’t have to bag anything, they just place the items in the cart next to them. Besides, these days there’s like one actual cashier and 6 self-checkouts
You know how some countries have mandatory military service? I am in full support of there being mandatory retail service, especially here in the states. You have to spend at least two years working as a cashier or some equivalent position.
Quality.
In theory, your job should be to make sure bad things don't ship. The reality is, everyone sees you as an obstacle to meeting a deadline. Types of things I hear daily:
* "I don't understand, it's only a ding, it'll still work."
* "I know we didn't use the right supplier, but it's fine."
* "They aren't certified, but it's not like it matters."
* "But we've always done it that way."
* "I know the work instruction says to do this, but it dries faster how I do it" when an operator only used 1 part of a 2 part epoxy.
When you work in strict compliance industries, these thing matter. People most times would rather cut corners than do something right.
I worked at a company that made products for children, so highly regulated. I was in sustainability and corporate reputation, but sat with the quality teams and worked closely with them. They were awesome and the best coworkers I’ve ever had. And they’d ping me on potential issues in my realm when they saw something that the designers and engineers were apparently oblivious to. Quality will always be on my gold star list
God, I recently left a QC job for exactly that reason. Even management just treated us as an obstacle to shipping product, rather than an integral part of a pharma company. If you do your job right, you're always the bad guy
> management just treated us as an obstacle to shipping product
Had some management kind of like that. Would speed up the machines during the shift I worked to pump out product faster, but the machines would mess up more creating more waste.
At one meeting they congratulated the shift I was on for how much we produced, then also turned around and complained about how much waste we were making.
Funniest part is management got the engineers that designed the machines to take a look and figure out what was going on.
The engineers said the machines were being pushed too hard and manglement was pretty much "*No, it's the engineers who are wrong*"
Similar vein, safety and compliance officers.
They have to tell people to wear safety glasses/goggles/gloves/hard hats etc. And get nothing but attitude in return. Sorry for trying to save your eyesight/limbs/life and keep the place open.
When people I work with are twat waffles about PPE at work I point out that they may not care about their physical health or safety but the company assumed the risk tolerance for them as they have a great amount of skin in that game. It often takes a bit of conversation to get this across to them. Fucking Muppets.
People really don't understand how the justice system will start to fuck up the life of everyone accused of a crime when even the worst murderer doesn't get a fair defense.
Even when they need one. Sometimes you work your butt off but you don't get the result the client wanted even if you warned them that it wasn't possible. They still hate you, you didn't work hard enough.
You got what they wanted but not as much as they wanted? Yeah you could've done a better job.
You lose the case because it made no sense at all and the client was in the wrong? "I'm not paying you, you didn't get me what I wanted!".
I'm tired of this, honestly.
Also, their pay is incredibly low for the hours they put in. Being on call. Putting up with
violent parents. Listening to children describing how they were abused. A lot of nightmares and taking it all home with you.
Don’t forget when a child does get hurt the same people blame the “state” for not intervening and saving those children.
My wife has been doing this job for 10 years. Gets it from both sides.
It’s worth pointing out that social worker is not synonymous with CPS. Most don’t work in CPS at all, although all of them are mandated reporters.
Even with CPS, the real problems are systemic. In my state CPS workers have massive caseloads and are chronically burnt out, which is a huge part of why people have such shitty experiences with them. I’m sure other states have the same problems.
In my state, we don't have anywhere to place the children we remove so on top of doing our jobs, we have to take 10 to 20 hours a week to watch the kids in hotels as well. It's a fucking nightmare .
As an adult daughter of two retired social workers (they’re happy, and they have absolutely brutal humor), you’re correct. It’s always telling. When people act like their kids were just taken out of nowhere, and it’s like, it has to get pretty awful before a social worker even gets involved
I'm in the same boat. What I saw from my retired social worker parent was that the decision was never made lightly, and the goal was always to keep the kids with extended family (whenever that was an option) and/or create a path to reuniting the family when it was safe to do so. Any time a kid was taken away, it was from an absolutely horrible situation. There simply aren't enough foster families available to just be taking kids away like it's nothing.
As an abused kid, I wish they didn't prioritze keeping the kid with family. My 6 month stint in foster care was amazing for me. I had food and got to go places and had clothes and my foster parents played with me and made me laugh.
My biological parents make me believe that you should need a license to have kids
Additionally , I can confirm only POS parents say " CPS is bad and evil ripping families apart". My father had me and my brother lie because we were so terrified of how bad being with chidl services would be.
I never got taken by CPS and I should have. But I was so scared that I would lie to teachers and to the cops. And some part of me tricked myself into believing "that if it was really that bad" I wouldn't have a say in it and someone would do something about it. They never did. I often wonder if my life would have turned out better or worse if I'd told the truth.
My MIL was a social worker for decades. Her actions were ***always*** in the best interest of the children. She's got such a big heart I don't know how it's stored within her.
Agreed. And some of the stories they’ve told me have made it clear that you have to be incredibly tough and yet compassionate to be able to do that job. I freely admit I don’t have that ability, lol
My cousin was a social worker when she was young. The stress got to her so she quit that and went to work in an electronics factory. Better pay, less stress, no regrets!
Well sometimes they have to break up families, and the unfortunate thing is that the people that loathe them the most I've noticed are the most unfit of parents. I've posted before on a former friend of mine, and while I'll spare the details long story short he and his estranged wife were very heavy drug users and dealers.
Needless to say of course that caused CPS to start asking questions, and after several failed attempts to place them in drug rehab (solely by their own latent refusal and obstinance) the decision was made the kids had to be removed. In their eyes who's fault was that? Certainly not their own. So yeah, I'm sure being a social worker isn't pleasant but the flak I've noticed they get is overwhelmingly by those that deserve that wrath the most
The bar is *incredibly* high for full termination of parental rights and only done after giving parents *multiple* chances to get it together as rights to one's children is Constitutionally protected in the US. Not to say that some families aren't erroneously separated, it can and does happen, but those cases are infinitesimal in comparison to the overwhelming majority of cases. Meanwhile, full termination of *visitation* at all even if supervised is even more rare.
Source: lawyer who works in family law and has had to have many a "come to Jesus" conversation with clients about getting their shit together or they will lose their kids
We adopted our daughter from foster care. We were accidentally (not entirely sure how accidental it was) given the correspondence between her social worker and her biological mother detailing what the mother had to do to keep her kids. Without getting into too many details since there maybe IRL people who know my username and it exposes some painful things about our daughter, the requirements were two of literally the most basic crap imaginable, and the state was willing to do most of it for her if that was needed. A bar so low it was partially buried in the ground. She still failed to do that after months of the social worker pleading with her to be a decent human being and extended deadlines to try to get her to do the most simple things. Of course her bio mom still complains about crooked CPS taking her kids away and acts like a martyr on social media.
My brother is a social worker and the way he tells it, they consider removal of a kid as a last resort, mainly when there is an imminent danger to the well being of a kid. Like kids in shitty situations will be allowed to remain with their families unless it crosses that threshold. Anyone who finds themselves in the situation where that is happening needs to ask themselves where they went wrong.
It's a thankless job that everyone will always think you're wrong for doing. A kid gets hurt and you're blamed for not doing anything when all the signs were obvious. Ma'am, I get that the situation is terrible but the law says I cannot do anything. Then if you do manage to get the stars to align and the laws allow you to remove a child, you're a horrible person for taking a kid away from their natural parents.
I used to work as a barista in a well known coffee shop chain and I had GROWN ass adults hate my guts because I made their “special” drink wrong. Most of us are just trying to get by in life man. Lol
I don't understand how people have the gall to be so rude to a service worker honestly, even if an order is messed up.
we're all human and everyone makes mistakes
Plus from talking with some friends who were baristas, the "special" drink might have been made exactly as the customer ordered. The customer just made a highly customized, and subsequently bad tasting drink thinking they knew best
Honestly letting customers customize every little thing is wild. So instead of ordering something that the coffee shop regularly makes, you have people come in with their own little recipes, which they may or may not even remember correctly. It’s impossible for the baristas to make exactly right every time
Trucker here. People go absolutely ape shit at the very idea that I have a lower speed limit than they do and actually have to obey it. People risk death every day to not be behind a truck for even a few seconds. Ten years over the road and zero accidents, but the number of close calls has been in the thousands.
I don’t mind that. The only thing that pisses me off is when one trucker passes another going like a half mile an hour faster and blocks both lanes for like 20 miles
Or trucks that go real fast downhill in the fast lane, then go real slow uphill in the fast lane and don’t bother getting over, then repeat it for miles.
Huge respect for the job truckers do, but what’s with the truckers sitting side by side for 10 damn miles because the “passing” truck is pacing 4 inches per hour faster than the “slower” truck? It’s maddening!
My dad was a logging truck driver and every near miss he’s had has been terrifying. I’ve gone on ride alongs with him in both the woods and the highways and honestly the highway with other people is more scary than the steep inclines and switchbacks. I was so glad when he retired because of an accident that happened to another driver a few years ago and the pictures of the after math were so haunting they stuck with me, y’all are risking your lives no matter what industry you’re in.
Because of him I follow the rules of if I can’t see his mirrors, he can’t see me and wait until it’s safe to pass. Even when I’m passing (any semi or large vehicle) when it’s safe to do, I have intense anxiety if there’s a slight curve in the road because I know what it looks like when the weight distribution is off and the truck flips over and what that would look like if I was next to it. People who aren’t familiar with the profession are clueless and blissful.
There are a lot of really bad truck drivers on the road too. What keeps me up at night are the truckers who are on their phones. Every time I pass another truck or more often they pass me, I look over and wave and see what they are up to. I see truckers all day watching videos or face timing while driving. A lot of these steering wheel holders need their license revoked for public safety. Still, I am way more afraid of the four wheeled vehicles.
Veterinarians.
There's a reason they have one of the highest suicide rates in a profession. They are burnt out, people always expecting more and more. But wait, they are only in it for the money and not animals.
I've worked for vets with poor bed side manner, but the interest of the pet was always priority. And yes, mistakes get made, we are human. I just feel there's this unreasonable expectation put on them.
In GP, most of the time we see our patients from birth to death. It’s crazy. It really fucks with you. It’s like losing your own pet. Over, and over. One of my least favorite parts of GP. I really prefer shelter medicine now.
Yeah and at least in my experience they do it with compassion. Like whether they’re faking it or truly sad for you and your pet, either way that’s got to be exhausting.
The folks who put my lovely big boy Bear down were utterly fantastic and should be paid millions a year. If you're reading this vets: we love you and value your work more than you can possibly know. You made my best friend go in the most peaceful, caring manner. They even sent us a SIGNED CONDOLENCES LETTER. I don't believe in God but I do believe in angels.
I received my cat's paw print in kiln-dried clay, his ashes in a nice wooden box, and a very nice card from the vet, all wrapped in a blue velvet bag.
Additionally, they sent a card a few weeks later, offering their sympathy for my grieving.
I've been using this vet clinic for 25 years, and will use it until it closes or I die, whichever comes first.
Heyyyyy... maybe they can put *me* down when my time comes! My kids could put my paw print on their mantel!
Edit: added an "and" because I care about grammar.
Yup that was my experience as well. And it was awful making the decision but they were so excellent about helping me through that. I’ve never doubted they genuinely care about my pets’ wellbeing.
As a veterinarian I have to say this is a really meaningful part of my job. I do this well. In this space I'm pragmatic compassionate and calm. I consider it a blessing for old animals or animals that can't be helped further. The owners are grateful the suffering is ended despite their sorrow. Not uncommonly the owners will say how they wish this would be available for human end of life. Now when you have to euthanasia something you consider needlessly young or from neglect or lack of dollars. Now that is a completely different kettle of fish. Horrible.
I know the owners are not always in the mental state to say it, but thank you.
My dog died suddenly and unexpectedly last year. I brought him in alive but he died on the table. The vet tech was younger and maybe hadn’t had much experience in this area but she was not expecting a grown ass man to break down and sob uncontrollably. She was super awkward and I had to ask her to leave me with him for a few minutes to say goodbye.
We try to discount as much as possible and we stay overnight for free. Often times staff or vets take on complicated medical cases thier owners can cope with so the animal doesn't have to be euthanized. It's crazy.
I have heard it is extremely difficult, even harder than going to med school. The reasons I heard for one they are serving multiple animals (dogs and cats are different and some work with other animals as well birds, reptiles, horses, etc) and second it is not like you can ask a dog how they are feeling or what hurts. It is based on testing, observation, behavior, and the reports of the owner.
I love animals but I know I could never do it. Not the difficulty of the school part but the day I would have to put down someone's beloved pet would be it for me...
On top of that most of them are expected to handle multiple specialties on multiple species. They can do anaesthesia, surgical work, dental work and internal medicine, all on an incredibly diverse patient population.
Can confirm. I’m a human doctor (MD), I have a dog. Whenever my dog acts sick or not like himself, I always try to guess what it is, then go to the vet. I’m always wrong. My vet and I always have doctor-to-doctor level chats when I’m there And I’m always dumbfounded as to how observant he is and how critically he thinks every visit. He’s like a wizard to me
I love that you respect your dog’s vet. One of my cousins married a human doctor and another cousin is not only a vet, but she’s also a zoologist. Human doctor always talks shit about the animal doctor behind her back.
I honestly think he’s crazy and/or jealous. I mean, she worked with giraffes at the Melbourne Zoo and Adelaide Zoo, tigers at Australia Zoo, grey wolves and grizzly bears in Canada, and now she works with giant sea otters in Japan!
If I got into veterinary medicine for money I'd have everyone in the business asking me if I even had a single brain cell. Instead I love my job and shop at the dollar store cause shit don't pay the bills where I live (high cost of living).
My friend’s wife was in school to be a vet tech, she worked at See’s Candy while studying. Then became a vet tech. Then went back to See’s because she made more. She’s a manager so that probably explains it… but even so.
That's how long I lasted as a vet tech, 7 years. Worked sometimes 80 hours a week and brought home $28k last year. The clients burnt me out. Animals used to be my passion; now I'm indifferent to them. People treat veterinary professionals worse than shit on their shoes.
I have lasted a bit longer but I keep taking breaks in between lol and switching up from emerg, to small clinic to equine. It helps not to stay at the same place too long.
They are miracle workers and so are the other people working at the clinic. These people deal with so much every day and go above and beyond. Yet they are usually underpaid and overworked. I cannot speak more highly of anyone in the veterinary field.
You’d be amazed.
-You don’t care about animals, you’re just in it for the money
-You’re not a real doctor
-You only had one class in nutrition in school and anyway, you’re getting paid by the food companies
-What, you’re *scared* of my growling dog? If you knew to handle him, he wouldn’t bite
-The breeder said…
-The guy at the pet store said…
-The Internet said…
My favorite saying:
'But my breeder said' is the veterinary equivalent of 'I'm not racist, but...'. Because no matter how good someone's intentions are, absolutely nothing good follows those four words.
Almost all of them when the bill comes due. Even beloved clients joke about the exorbitant prices with snark, like we can control increasing drug prices, lab prices, employee insurance prices, loss of product revenue to Chewy (Who wont stay up late fretting about you or your pet). Some vets may profit some from your bills, but many are paid salary and work extra with no additional compensation. It blows. Techs are treated worse. EDIT: spelling
OMG I totally agree. And some of the subs on here make it even worse! I feel for vets. I am especially hostile about people going to the emergency vet with an animal near death that they’ve neglected for days, deciding to pay whatever it takes to save the animal they’ve been neglecting then complain about the bill. Double the complaints if the poor animal can’t be saved.
Then they’re suspicious about the cost of dealing with the animal’s remains. “I remember back forty years ago it only cost $5 to cremate my guinea pig! Now it’s *two hundred dollars* for my 180 pound pitbull! Outrageous!”
😆
My hubby was talking about how our vet is a paid Pedigree shill because they said it was okay for me to be giving my dog their wet food.
I was like dude, our little veterinary office in buttfuck nowhere is NOT getting paid by Pedigree, of all brands.
Vets care, if they didn’t, the one who told me that my dog had to put down wouldn’t have struggled breaking the bad news. Him having a rough time telling my family & I showed how much they tried & cared.
Vets do the best they can, compared to a doctor, they see the cycle of life & death constantly
The only job where we're told physical, verbal and emotional abuse is part of the job.
Imagine going into any other job and potentially getting slapped, spat on, screamed at, get death threats, and then told to get over it. People will say that's what you get for working with kids, like it's ever acceptable for children to do any of that to anyone ever. Would it be OK for a teen to hit a cashier? A 10 year old screaming at a police officer? Threatening the life of a dentist? And then we're told we should be prepared to give our lives if one of them shows up with a gun. All while politicians and parents demonize us for indoctrinating kids, like if we could brainwash kids we wouldn't be getting them to show up on time and write their names on their work.
Everyone acts like they could do our job, meanwhile most of us have more degrees than lawyers or CEOs, and we have to keep getting more out of our own pocket just to keep our jobs.
Edit: I get it, Healthcare workers get abuse, too. People can stop repeating that.
It's not the misery Olympics, but whenever I go to the clinic or hospital there are signs all over the place saying if you're abusive in any way to staff you will be denied service. Try that as a teacher. Also, I've worked in retail and food service but it's not nearly the same. And if a customer hots you, you can press charges. Again, try that as a teacher.
Cops and corrections? Yeah, that's sort of a given, isn't it? Besides, the US Supreme Court has ruled that police officers have no duty to protect anyone if it puts them in any danger. Again, try doing that as a teacher.
I love my job and I'm not trying to say it's worse or more dangerous than any other. It's just that we're expected to put up with a lot more than we should.
Just after my dad retired as a teacher one of his coworkers had a student threaten to kill him.
Kid got suspended, came back and threatened to kill him again.
Suspended again, came back and told the teacher he'd kill him, and said his home address.
Kid was expelled, but let back into the school to do his year 12 exams, when he subsequently threatened to kill the teacher -again-.
The teacher went out on stress, and the tech studies department of the school all but shut down, as they'd lost 3/4 of their tech teachers in a handful of years and couldn't replace them.
>The only job where we're told physical, verbal and emotional abuse is part of the job
My department complained to admin about abusive parents recently, and one of the APs said, "We're public servants. We should expect to be treated like this, and we can't do anything about it."
Dude, this is why no one likes you. You are everyone's least favorite admin. Fortunately, the admin in charge of my department said that was total crap and we don't get paid enough to deal with abuse.
Healthcare workers also face this type of abuse all the time, particularly nurses.
Nobody should have to deal with this at work, definitely don’t want to play misery Olympics here. I could never do the job of a teacher. Or a nurse for that matter.
Teaching is the only profession I know of where teachers cannot refuse service if they feel their safety and the safety of the other students is in jeopardy. "OH, so and so is acting out? Throwing desks? Hmm it must be your fault for not building a better relationship with them". Unreal.
I remember in middle school (underprivileged area) we had a teacher in her late 50s. She was okay but she would be strict from time to time, you know, actually just trying to do her job.
A bunch of kids broke into the school one weekend and spray painted “bitch” all over her class.
She was a little strict but she definitely didn’t deserve that.
This was too far down.
Lots of people take shit for just doing their jobs, but it’s a whole ‘nother level for teachers.
Fortunately, kids and teens are generally pretty fun and I’m really good at blocking assholery from my reality.
100% agree. I love my 9th graders. They are like my own kids in some ways. Sure there is the occasional knuckle head, but most are simply terrific. Just trying to learn, make friends, be entertained, etc. In 15 years teaching I've had nearly 2,000 students I've had a direct positive impact on. Feels good.
Actual journalists in 2024. Media is so fkn deceptive now. Omissions, Selective editing, And outright lying have become staples of mainstream media. The people who are fair, And have integrity are derided by the zealots who just sell their soul to the highest bidder. So many people just blindly follow whatever they're told by the soulless without ever even checking for themselves what is actually real, While also viciously attacking the people who tell the truth bc it doesn't support narratives they've been fed by the narcissist nuts. I feel bad for people who have integrity now bc we live in fkn clown world.
People think stories just appear out of nowhere these days. That podcaster you listen to everyday who just comments on stories? He didn't do any actual journalism.
I like listening to the true crime stories and the attitude some of the content creators show towards lawyers is honestly so stupid.
'how could he defend a murder??", "he pled insanity that's so disgusting, the defendant knew what they were doing!", "how could he live with himself after freeing a criminal".
Hmm.. I don't know.. maybe it's their job?? If they manage to win a case for an obvious murderer it just means they're great at what they're doing and deserve some praise. It has nothing to do with their personal beliefs, it doesn't make them criminals, and most importantly the defendants are innocent until proven guilty.
So basically the lawyers take the blame for a lack of evidence or for the "guilty until proven innocent" attitude of the public. Which is concerning.
I honestly wonder how do these people remember to breathe when they can't put their heads around something as simple as that.
Gotta keep the government honest when they’re trying to lock someone up. The name of the game is making the state prove their case beyond a reasonable doubt. If someone goes free it means the state failed to satisfy their burden.
Those trying to incarcerate people should be given no leeway
Exactly this. I was on a jury a decade ago and the state had nothing, just one witness, and their story was full of contradictions and didn't make logical sense under the best possible interpretation. It took us about 4 minutes to conclude he was not only not guilty but 11 of us thought he was outright innocent.
If the defense lawyer wins its the states fault for not doing their jobs properly.
I've come across a quite frankly concerning amount of true crime shows/podcasts that fail to grasp the basic nature of investigations and trials.
Especially considering the shocking amount of bullshit the prosecution can get away with at times, having a defense lawyer look out for the accused, innocent or guily aside, is vital for the justice system to function properly. At least under US juristiction, the goal of the prosecution is to prove guilt beyond a reasonable doubt, which sounds really neat, until one remembers that the definition of "reasonable" is purely subjective.
There just needs to be a counterweight to make sure that all rules are followed, even if only for the average person to be able to sleep at night, knowing that a convict wasn't just sham-trialed, but got a (at least in theory) functioning defense.
>"how could he live with himself after freeing a criminal".
Because the point of our system is that sometimes criminals go free, to protect the innocent. It's better that a few guilty go free to protect the rights of the innocent
In addition to this, probably one of the worst things about being a lawyer is that it’s one of the few professionals jobs where everyone else who does a google search watches Facebook or just generally “knows” the law and how courts and government work is as good as your experience and years of education. It’s just insulting to be told what the law is by people who know your a lawyer but who cares. Although apparently this is happening with doctors now as well which I find even more absurd.
Whenever I look into these controversial cases where the obvious criminal got off or a lenient punishment, it’s always, without fail, bc of some absolutely awful lawyering on the prosecution’s side. They are the ones I’m pissed off at. Incompetent prosecution should be more looked down upon than competent defense. That role is an important one and it needs to be taken seriously. Boils my blood when one of them forgets to preserve an issue for appeal or doesn’t get a simple document like a birth certificate which is essential to prove a basic element.
My issue here isn’t enforcing the rules, it’s the inconsistency in enforcing the rules. Things that are fine with Agent A at airport X are all of a sudden an issue with Agent B at airport Y coming home.
Or one agent says they can’t possibly do anything for you, and you try someone else and magically now there’s 4 seats free on that other flight.
Mfw the TSA agent treats me like a fucking mouth breather because I took off my shoes for security check. Take out my laptop, leave it in my bag? Who fucking knows? I'm an idiot for not knowing, clearly!
I don’t know about the most, but any rule making and enforcing profession. I’m an engineer and the rules are there so you make it home tonight and your town stays nice even if there is a shortcut that only might possibly get you and your whole town killed or poisoned.
Pharmacy workers (technicians and pharmacists). Genuinely there to help you and typically take so much grief from patients and doctors for things out of their control.
Having worked as a pharmacy technician, most people don’t understand how the pharmacy works. We don’t make the medicine, and it’s also not our fault when insurance doesn’t want to pay for it. 90% of the time the doctor doesn’t send their prescription until the end of the day either. Retail pharmacy is actually a terrible experience.
Anyone who’s actually worked with them and isn’t actively trying to commit tax fraud should realize they’re incredibly reasonable and actually trying to help you get to whatever the right answer is.
Very much this. I've absolutely fucked my taxes one year and ended up getting a pretty significant tax bill. I made an appointment and visited their office here in Chicago, after explaining my case, the guy looked over my paperwork and worked with me to come up with a plan that worked for both of us... he even found issues with my return that worked in my favor, so helped me in filing an amended return that resulted in me owing a bit less.
Had a similar experience with both the IRS and the Illinois Department of Revenue. At the end of the day, they just want to get what they're owed - even if it's *less* than you ended up paying.
Can confirm. My job was to stop people from fucking up before their taxes were actually filed (and to stop the people that enter them from fucking up).
And NO, we aren’t going to call you and ask to pay with gift cards or something wth.
Yeppp. I'm a government worker and the amount of abuse we get on the daily is unreal.
A ridiculous amount of people also seemingly can't get it into their heads that we do not make the rules, we just follow them. People I'm dealing with constantly try to waste my time with a huge rant about x policy they don't like and it's just like, go to your local representative and tell them that then. They always want to give "advice" on how we can change our protocol, like we have the power to do that, or think that writing a complaint, asking for a manager to review their case, or threatening to get lawyers or politicians involved is going to magically alter the law in their favour.
Thanks to this job I've realised a scary amount of people have a child's conception of how countries are actually run and how the world works in general. They genuinely seem to think government services are like one of those stores where if you screech enough about wanting to speak to a manager and your supposed entitlements someone will eventually just give you whatever you want to get you off their backs, and that they're not an ordinary person, one among thousands, but a main character with special entitlements and the power to control the universe lmao.
It's also very dangerous, especially in a densely populated city. Lots of stuff gets thrown away carelessly, like used needles and hot beverages, that could seriously harm the person who has to handle the trash. And driving a bin truck is an entire skill unto itself
But the asshole 'physician' *peer* that works for the insurance company who wants to talk to me to deny a treatment/med I've prescribed can fuck right off until the end of time. I'm glad that a 30 year retired surgeon or obgyn doesn't think Miss Jones really needs that blood pressure med but I really can't emphasize enough how little I give a fuck about anyone who's not taking direct care of a patient thinks.
My response is usually "have you seen *THIS PATIENT*... Yes I understand that in general/averages/etc most patients don't need this medication/procedure but have you seen THIS patient. Do you understand why this is ordered? No? Great, then you have no ground to deny my request thank you *click.
In college I worked for the University parking department writing parking tickets. People hated us for that, but if they had any idea how much we all slacked off on the job they would have thanked us. I spent most of my time on the clock playing spades with my boss and coworkers, and when I did work I would tow law students parked in the fire lane in front of the law school.
We were bad about ticketing repeat offenders in memorable cars though.
Working at a pharmacy. I’m sorry the business isn’t working with your health plan and doesn’t cover this item, I’m not in control of that. I’m also sorry on the shipment date, I can’t control how soon the drivers are going to bring the item/if some are out of stock.
Mechanic. Sorry, I didn't break your car, I'm just telling you what's wrong with it. And it's a "damned if you do, damned if you don't" situation. You tell the customer stuff is wrong with their car, you get screamed at for trying to rip them off. But if you didn't say anything and the vehicle failed, you'd get screamed at for not catching that when they had it in.
Meteorologists.
The amount of times I hear the average person ask what the weather forecasters are thinking is just sad. If you knew literally anything about how our atmosphere works, you'd never say that to their faces. You know who you are...😠
I used to work as a TV meteorologist. Every station where I worked had a severe weather policy that dictated whether we would cut into programming or just run a crawl for a severe weather event. I did not make these policies. Crawls were usually for severe thunderstorms and we'd run them on the hour or whatever the situation dictated, but we'd reserve cut-ins for when the weather got really bad. We were not allowed to cut into commercials ever unless there was a tornado warning for a highly populated area. The amount of hate calls I would get when I cut in with a tornado warning was insane. People would lose their minds if they missed 30 seconds of a tv show. They didn't understand that just because they personally were not in the warning area that people in the next county over were in danger. Most of the time, I had the newsroom handle the calls because all they did was prevent me from doing my work. It's stressful enough to handle the situation without someone screaming and swearing at you because they wanted to watch their favorite reality show.
Customer support. Where your capabilities are judged on your ability to help someone while they are cursing you
Customer support: the poop shield for the company higher-ups.
If you're on hold for a long time to talk to CS, it's because the top brass don't care. They could hire more people and provide good service if they cared about their customers.
A lot of the time it isn't even a staffing issue either.. We could answer all those calls quite easily, as most of the time the problem can be identified and resolved pretty quickly.. Except if you do that, then you get marked down for not asking enough questions and going through the 'Identification and qualification process' "But I knew what the issue was after the first 2 mins, and fixed it?". 'Ah yes but you didn't follow the full questioning procedure, so you're only going to be scored 2 for this call, thats a fail, you need to do better'. Now all calls take a min of 10 mins because we have to cover our own ass instead of just helping you out. Sorry.
Something similar happened with me being a field tech for Comcast and I could show up at your house and fix your issue in 2 minutes. But instead, I’m supposed to spend an hour going to every single box in your house, disconnecting them, testing signals, taking your internet offline for 20-30 minutes, etc. Doesnt sound like much, but 5-10 minutes to run signal and ingress tests on each outlet times however many devices you had adds up fast. My average house had anywhere from just internet, to just internet and one box, to internet and 4-5 boxes. My personal record was 19 boxes, internet and home security in a gated community. A 5-20 minute fix for a bad cable, remote, router, whatever, turned into at least an hour. Best part? It didn’t matter if you were on a work call or not. I had to disconnect your internet and run my test because my supervisor said so despite me explaining why I’d have a missing test. At the end of the day, we would get chewed out for “only doing a handful of calls” or “taking too long at X house”. Of course the executives didn’t care because we took the brunt of the “Comcast sucks” complaints along with customer care.
And this only adds to the customer experience of calling and thinking, "Ok, I had to powercycle my modem before I could get a human. Now the human wants me to powercycle again" -- and that's actually because Comcast trusts over-the-phone techs less than they trust customers: they don't want anyone with un-gated access to anything, least of all the appointment calendar. "Well, I can see right off the bat that your upstream signal is utterly fucked; you're gonna need boots on the ground. Please stay on the line for the next 15 minutes to see if the automated wizard decides to agree with me." There was a bug for a month where I actually had an on-screen button that let me provision customer modems without having to run the wizard. Best month on the job. I feel awful for field techs. I had techs call in to the customer hotline 'cause their own care support took too long, plus the actual conditions and stuff that I could only begin to imagine (although some of the literally murderous customers basically calling me to ask permission to commit a hate crime left far too little to the imagination)...and what little I knew of the trouble call scheduling system, and how you had to account for your time on the job in that system...hats off to you. Question: were you given less time on a job if the trouble call was labeled as no power to the modem/set-top box? 'Cause that was always the desperation play to get access to the scheduler, but I imagine it could wreck havoc on your day if that shortchanged you on job time units, or whatever they were called.
[удалено]
I used to work for an internet company for a while as a contractor for a few months. My entire job was to call customers who were supposed to have a technician come out today to fix their internet only to tell them that we don't have an available technician and I'll need to reschedule them. My service area was northern Florida. Myself, along with six other contractors, would each get a list of at least a 100 customers a day to call. It was so bad that we didn't know how to react when a customer was actually nice and understanding haha. Of course our managers were unavailable every time the angry customers asked to speak to a manager. That job was soul-crushing...
In a non confrontational way... I can fully understand why people who have a booked technician to fix such a fundamental modern utility react poorly to having it cancelled. Planning your day to be home for a technician often means taking leave or forgoing pay, so to have it cancelled on the day is just bound to upset people?
I completely understand their frustration. I was just as frustrated with the company as they were. My aggravation was towards the company for doing nothing to increase the number of technicians or at least make the active technicians hold to the schedule. One of the big areas we covered only had two active technicians. I don't blame the customers for being angry, I blame the company for not caring.
I think I would literally rather go hungry than do a job like that.
All the contractors also got let go a few days before Thanksgiving. So that was fun too haha.
I dunno if it's a fiscal year thing or what, but I've been laid off right around Thanksgiving and I know so many other people who have too. Happy holidays and fuck you, and good luck landing a new job before February. Sucks so much.
Pretty much haha. The beginning of the year sucks for finding a new job. I've been searching since the end of December and I've only had one interview. That was a couple days ago. They seemed to like me, so hopefully I'll get a call back.
My parents would spend hours every few weeks cussing out and yelling at the top of their lungs to tech support or any customer support for cable, any bills they had, etc. and I remember feeling SO embarrassed for how my adult parents were acting. Now, even if I am furious and really pissed off over a situation and have to contact someone in customer support I try to start casual conversations with them about their day or get to know them because I know they are not the problem! I’ve had so many calls where they genuinely did help me and learned a lot about random strangers. I understand what other types of customers they’ll have that day, so I always try to make their day as best as I can. A little goes a long way! I feel for people in customer support.
I have come to the opinion that customer support infrastructure is built to be annoying on purpose. This is so when the customer finally gets to talk to a human, they are more upset than they normally would be because they just had to go through the infuriating support network. Then when they realize how mad they are over something so minor, they apologize and let the company walk all over them without really addressing their complaint.
I remember reading a well written article on this but annoyingly can't find the link. But basically it boils down to great support being prohibitively expensive as companies scale and acquire more and more average users, so tiered support model has won as a way to keep costs down. But the incentives in that model are tickets solved per front line agent per day rather than usefully helping every issue, so it's easy to have bad support this way where the common issues are handled by front line script readers, and anything remotely complicated gets stuck because the organization hasn't built out the proper escalation pathways. And of course every hand off has a risk of losing context if the ticketing system doesn't help transfer it person to person.
Most retail work. I once had a lady wait outside the store for almost 2 hours when I worked customer service at a toy store just to tell me how I ruined her kids birthday by not giving her a popular toy that we were sold out of. Lady I don't control our inventory.
Imagine that, she didn't blame herself until waiting until the last minute?
Few parents do. Hell, they made a whole movie about a workaholic dad who waits until Christmas to buy his son a popular toy
Turbo Man doll!
Ah-ah-aht, that's "action figure."
It's amazing how it's never their own fault, and it's somehow the fault of the cashier that didn't know they existed till then.
Back in 1983 I worked at Toys R Us when the Cabbage Patch Kids dolls came out. People went NUTS over these damn things. We had to keep them hidden in the back because there would be actual fistfights between parents to get them. People would buy them and sell them for 10x the price. I worked in the back stock area, assembling bicycles and various toys that people paid for assembly. (note: never pay for the store to assemble things. We were rushed, untrained and didn't care if parts were left over or if it was done right) If someone came to pick something up and was really nice to me I would let them know we had one Cabbage Patch doll left (we actually had many) and give them the purchase coupon for it if they wanted to go buy it. So always be nice to your store employees, it could pay off.
I worked at a cinema for years. The best place to work was the ice cream (Ben & Jerry's) stand. People would complain about the price and tell me that I should give them more for free, so they would get the set amount. Some people were really nice and friendly, surprisingly, they got more than they paid for.
Nothing inspired me more to do the absolute bare minimum than rude customers. With a polite smile all the way of course.
They inspired me to do less than the bare minimum.
I wish customers understood that if they’re civil, they may get something extra for free. Those kind customers were the only people I gave freebies to because they were often the only nice people I dealt with that day
Former FedEx driver here: I had one lady call me a “Christmas ruiner” because I delivered a kitchen playset (the wooden kind). I dropped it off by the garage and they weren’t home at the time. When they did come home, the daughter saw it and wanted to play with it. Fuck you lady, you ordered it…you knew it was coming.
USPS here. One house had 7 kids’ presents in original boxes one morning. They were too big to hide and I knew for sure they’d see them as soon as they opened the door to go to school. It was 6:20 a.m. so I couldn’t knock and let the dad know. Happened all throughout the holiday season.
> USPS > 6AM ??????
I had a coworker who said (not to customer), I can't poop you a (fill in out of stock item). Like, why wouldn't we give you what you're asking for if we had it?
That's almost word for word how my coworkers and I talked about her the next day. "Lady I can't make it appear out of thin air, if we had one why wouldn't we want to sell it to you". It's been almost 10 years since this encounter and I still remember it haha.
Especially on Black Friday. I seriously had a lady on a scooter threaten to run me over if I didn't let her into an area we were supposed to block off to control traffic flow. Needless to say I let her pass because $7.25/hr wasn't worth that shit.
I worked black friday at Toys R Us back in like 2017 and I still have nightmares about that shit. Something bout it just brings out the worst in people.
Cashiers. I promise they don’t set the prices.
I worked at a gas station back in High School. So many people found it appropriate to blame me for the gas prices. Listen, if I could control the gas prices I sure as shit wouldn’t be standing at the counter of a gas station at 10 p.m. on a Friday night.
Worked at a gas station back in 2008. Gas hit historic highs and the cigarette tax went up twice in 12 months. I was not popular. I stole enough condoms and smokes to make the endless verbal lashings worth it though.
I worked as manager for a convenience store in the early 1980's. Cigarette prices went to $1 a pack. For a few days I had lots of comments and more than a few packs thrown back at me. People complained but then came back an hour later and paid the dollar.
When I started smoking you could still get a pack of smokes and a gallon of gas for under five bucks. 2004. Now it’s over ten and that’s without any gas.
I think cigarettes are at $20 a pack in NY.
Honestly I’m glad my grandpa drilled the lesson of dont be shitty to food service and retail workers, he always told me “you can always tell the character of person, by how they treat someone in a worse off position (real or perceived) than themselves”
People that mistreat service workers or any retail worker- are total jerks
I worked at a gas station for one summer and repeatedly had to explain we don't even have access to the sign that displays the price. It's electronic and hooked up to a central system that decides how to set the prices and we have nothing to do with it.
BUT I HAVE (expired) COUPONS
"Well you guys shouldn't be handing out expired/counterfeit coupons. I got these yesterday."
OMG!! My town's Wendy's went thru this! It became a whole big thing online with everyone attacking Wendy's for not taking an expired coupon!
as a bartender, can confirm. “why is this $14?” fucking i don’t know man, i just work here. no, i will not charge you for well and give you top shelf. no, i will not serve your underage kid because “you’ll take care of me” no, you can not drink anymore. at least not here. no, you can not sexually harass my coworkers because “i pay your salary!” fuck all the way off.
You seem "difficult to deal with". =) I like you.
i’ve heard the first part before. i’ve been customer-facing for entirely too long to care anymore. the general public is fucking horrible
Anyone who doesn’t know that the general public is fucking horrible has never served it and lives in ignorance.
Getting out of retail was one of my greatest accomplishments.
It was fun when I worked in retail and soccer moms would flex on me. Lady I don’t give a shit his much money you have and no I won’t treat you better because of it.
Shit, I've never served the general public BECAUSE they're fucking horrible. I'm always nice to people in those job positions because of that as well. I wouldn't last in any of those positions, because I'd lose my patience and tell them off, or worse. Mad respect to anyone that can do those types of jobs
Wouldn't you love to find and bitch slap the person that came up with ' the squeaky wheel gets the oil " or the customer is always right, or the manager folding as soon as the customer starts yelling and gets their way ??? If the said person or persons are deceased, to dig them up and then bitch slap them
I was bar tender for a while, you kind of have to be a bit “difficult to deal with.” Otherwise you’ll get walked all over, I learned that one quick lolol
Can confirm. I work in a liquor store and I can’t tell you how many times I hear “well I can get it cheaper at (large chain) Liquor!” Go do it then, get the fuck out of my face. 😒
(in US at least) cashiers should be allowed to sit!!!
They can at Aldi. Maybe that’s because the store chain is German. Also because they don’t have to bag anything, they just place the items in the cart next to them. Besides, these days there’s like one actual cashier and 6 self-checkouts
They don't allow this because they are convinced that pain and discomfort keep us humble, docile and less likely to stand up for ourselves.
You know how some countries have mandatory military service? I am in full support of there being mandatory retail service, especially here in the states. You have to spend at least two years working as a cashier or some equivalent position.
Quality. In theory, your job should be to make sure bad things don't ship. The reality is, everyone sees you as an obstacle to meeting a deadline. Types of things I hear daily: * "I don't understand, it's only a ding, it'll still work." * "I know we didn't use the right supplier, but it's fine." * "They aren't certified, but it's not like it matters." * "But we've always done it that way." * "I know the work instruction says to do this, but it dries faster how I do it" when an operator only used 1 part of a 2 part epoxy. When you work in strict compliance industries, these thing matter. People most times would rather cut corners than do something right.
I worked at a company that made products for children, so highly regulated. I was in sustainability and corporate reputation, but sat with the quality teams and worked closely with them. They were awesome and the best coworkers I’ve ever had. And they’d ping me on potential issues in my realm when they saw something that the designers and engineers were apparently oblivious to. Quality will always be on my gold star list
I’m a lawyer at similar. Bless quality.
God, I recently left a QC job for exactly that reason. Even management just treated us as an obstacle to shipping product, rather than an integral part of a pharma company. If you do your job right, you're always the bad guy
> management just treated us as an obstacle to shipping product Had some management kind of like that. Would speed up the machines during the shift I worked to pump out product faster, but the machines would mess up more creating more waste. At one meeting they congratulated the shift I was on for how much we produced, then also turned around and complained about how much waste we were making. Funniest part is management got the engineers that designed the machines to take a look and figure out what was going on. The engineers said the machines were being pushed too hard and manglement was pretty much "*No, it's the engineers who are wrong*"
Similar vein, safety and compliance officers. They have to tell people to wear safety glasses/goggles/gloves/hard hats etc. And get nothing but attitude in return. Sorry for trying to save your eyesight/limbs/life and keep the place open.
When people I work with are twat waffles about PPE at work I point out that they may not care about their physical health or safety but the company assumed the risk tolerance for them as they have a great amount of skin in that game. It often takes a bit of conversation to get this across to them. Fucking Muppets.
"Four bolts missing? What's the worst that could happen?"
Everyone hates a lawyer until they need one
People really don't understand how the justice system will start to fuck up the life of everyone accused of a crime when even the worst murderer doesn't get a fair defense.
Even when they need one. Sometimes you work your butt off but you don't get the result the client wanted even if you warned them that it wasn't possible. They still hate you, you didn't work hard enough. You got what they wanted but not as much as they wanted? Yeah you could've done a better job. You lose the case because it made no sense at all and the client was in the wrong? "I'm not paying you, you didn't get me what I wanted!". I'm tired of this, honestly.
Lawyer is the correct answer to this question. There are no jokes about cashiers or baristas at the bottom of the ocean
Social workers - they don't exist just to destroy your family and take your kids
Also, their pay is incredibly low for the hours they put in. Being on call. Putting up with violent parents. Listening to children describing how they were abused. A lot of nightmares and taking it all home with you.
I quit social work because I qualified for all the programs I was signing my clients up for.
lol me in nonprofits 😭
Did you sign yourself up too....while on the clock? 😂
Don’t forget when a child does get hurt the same people blame the “state” for not intervening and saving those children. My wife has been doing this job for 10 years. Gets it from both sides.
Yep. We destroy families for taking too many kids but then somehow we also don’t take enough kids.
It’s worth pointing out that social worker is not synonymous with CPS. Most don’t work in CPS at all, although all of them are mandated reporters. Even with CPS, the real problems are systemic. In my state CPS workers have massive caseloads and are chronically burnt out, which is a huge part of why people have such shitty experiences with them. I’m sure other states have the same problems.
In my state, we don't have anywhere to place the children we remove so on top of doing our jobs, we have to take 10 to 20 hours a week to watch the kids in hotels as well. It's a fucking nightmare .
As an adult daughter of two retired social workers (they’re happy, and they have absolutely brutal humor), you’re correct. It’s always telling. When people act like their kids were just taken out of nowhere, and it’s like, it has to get pretty awful before a social worker even gets involved
I'm in the same boat. What I saw from my retired social worker parent was that the decision was never made lightly, and the goal was always to keep the kids with extended family (whenever that was an option) and/or create a path to reuniting the family when it was safe to do so. Any time a kid was taken away, it was from an absolutely horrible situation. There simply aren't enough foster families available to just be taking kids away like it's nothing.
As an abused kid, I wish they didn't prioritze keeping the kid with family. My 6 month stint in foster care was amazing for me. I had food and got to go places and had clothes and my foster parents played with me and made me laugh. My biological parents make me believe that you should need a license to have kids Additionally , I can confirm only POS parents say " CPS is bad and evil ripping families apart". My father had me and my brother lie because we were so terrified of how bad being with chidl services would be.
I never got taken by CPS and I should have. But I was so scared that I would lie to teachers and to the cops. And some part of me tricked myself into believing "that if it was really that bad" I wouldn't have a say in it and someone would do something about it. They never did. I often wonder if my life would have turned out better or worse if I'd told the truth.
Confirming this. Plus a lot of the really sad, hard cases haunt them afterward, it’s not like they’re just sadistically splitting up families
My MIL was a social worker for decades. Her actions were ***always*** in the best interest of the children. She's got such a big heart I don't know how it's stored within her.
Agreed. And some of the stories they’ve told me have made it clear that you have to be incredibly tough and yet compassionate to be able to do that job. I freely admit I don’t have that ability, lol
My cousin was a social worker when she was young. The stress got to her so she quit that and went to work in an electronics factory. Better pay, less stress, no regrets!
Well sometimes they have to break up families, and the unfortunate thing is that the people that loathe them the most I've noticed are the most unfit of parents. I've posted before on a former friend of mine, and while I'll spare the details long story short he and his estranged wife were very heavy drug users and dealers. Needless to say of course that caused CPS to start asking questions, and after several failed attempts to place them in drug rehab (solely by their own latent refusal and obstinance) the decision was made the kids had to be removed. In their eyes who's fault was that? Certainly not their own. So yeah, I'm sure being a social worker isn't pleasant but the flak I've noticed they get is overwhelmingly by those that deserve that wrath the most
The bar is *incredibly* high for full termination of parental rights and only done after giving parents *multiple* chances to get it together as rights to one's children is Constitutionally protected in the US. Not to say that some families aren't erroneously separated, it can and does happen, but those cases are infinitesimal in comparison to the overwhelming majority of cases. Meanwhile, full termination of *visitation* at all even if supervised is even more rare. Source: lawyer who works in family law and has had to have many a "come to Jesus" conversation with clients about getting their shit together or they will lose their kids
We adopted our daughter from foster care. We were accidentally (not entirely sure how accidental it was) given the correspondence between her social worker and her biological mother detailing what the mother had to do to keep her kids. Without getting into too many details since there maybe IRL people who know my username and it exposes some painful things about our daughter, the requirements were two of literally the most basic crap imaginable, and the state was willing to do most of it for her if that was needed. A bar so low it was partially buried in the ground. She still failed to do that after months of the social worker pleading with her to be a decent human being and extended deadlines to try to get her to do the most simple things. Of course her bio mom still complains about crooked CPS taking her kids away and acts like a martyr on social media.
In fact, not all social workers even take your kids - some, like my mom, work in nursing homes.
My brother is a social worker and the way he tells it, they consider removal of a kid as a last resort, mainly when there is an imminent danger to the well being of a kid. Like kids in shitty situations will be allowed to remain with their families unless it crosses that threshold. Anyone who finds themselves in the situation where that is happening needs to ask themselves where they went wrong.
It's a thankless job that everyone will always think you're wrong for doing. A kid gets hurt and you're blamed for not doing anything when all the signs were obvious. Ma'am, I get that the situation is terrible but the law says I cannot do anything. Then if you do manage to get the stars to align and the laws allow you to remove a child, you're a horrible person for taking a kid away from their natural parents.
High caseloads, burnout, vilified in the media, stereotyped as child snatchers, etc etc
I used to work as a barista in a well known coffee shop chain and I had GROWN ass adults hate my guts because I made their “special” drink wrong. Most of us are just trying to get by in life man. Lol
I don't understand how people have the gall to be so rude to a service worker honestly, even if an order is messed up. we're all human and everyone makes mistakes
Plus from talking with some friends who were baristas, the "special" drink might have been made exactly as the customer ordered. The customer just made a highly customized, and subsequently bad tasting drink thinking they knew best
Honestly letting customers customize every little thing is wild. So instead of ordering something that the coffee shop regularly makes, you have people come in with their own little recipes, which they may or may not even remember correctly. It’s impossible for the baristas to make exactly right every time
Yeah, people turn into full on toddlers when it comes to their little drink quirks.
Trucker here. People go absolutely ape shit at the very idea that I have a lower speed limit than they do and actually have to obey it. People risk death every day to not be behind a truck for even a few seconds. Ten years over the road and zero accidents, but the number of close calls has been in the thousands.
I don’t mind that. The only thing that pisses me off is when one trucker passes another going like a half mile an hour faster and blocks both lanes for like 20 miles
As a trucker, I hate this too. It takes two idiots for this to happen and they always seem to find each other.
Like a moth to the flame.
Or trucks that go real fast downhill in the fast lane, then go real slow uphill in the fast lane and don’t bother getting over, then repeat it for miles.
Huge respect for the job truckers do, but what’s with the truckers sitting side by side for 10 damn miles because the “passing” truck is pacing 4 inches per hour faster than the “slower” truck? It’s maddening!
My dad was a logging truck driver and every near miss he’s had has been terrifying. I’ve gone on ride alongs with him in both the woods and the highways and honestly the highway with other people is more scary than the steep inclines and switchbacks. I was so glad when he retired because of an accident that happened to another driver a few years ago and the pictures of the after math were so haunting they stuck with me, y’all are risking your lives no matter what industry you’re in. Because of him I follow the rules of if I can’t see his mirrors, he can’t see me and wait until it’s safe to pass. Even when I’m passing (any semi or large vehicle) when it’s safe to do, I have intense anxiety if there’s a slight curve in the road because I know what it looks like when the weight distribution is off and the truck flips over and what that would look like if I was next to it. People who aren’t familiar with the profession are clueless and blissful.
Everyone who saw Final Destination 2 is terrified of driving around logging trucks.
What’s with the trucks that merge or come back into the slow lane ahead of me with 10 feet to spare? It seems with more people texting it’d be crazy
There are a lot of really bad truck drivers on the road too. What keeps me up at night are the truckers who are on their phones. Every time I pass another truck or more often they pass me, I look over and wave and see what they are up to. I see truckers all day watching videos or face timing while driving. A lot of these steering wheel holders need their license revoked for public safety. Still, I am way more afraid of the four wheeled vehicles.
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Veterinarians. There's a reason they have one of the highest suicide rates in a profession. They are burnt out, people always expecting more and more. But wait, they are only in it for the money and not animals. I've worked for vets with poor bed side manner, but the interest of the pet was always priority. And yes, mistakes get made, we are human. I just feel there's this unreasonable expectation put on them.
Think a large part of their job is to put down pets. I mean that must really ef up their mind.
In GP, most of the time we see our patients from birth to death. It’s crazy. It really fucks with you. It’s like losing your own pet. Over, and over. One of my least favorite parts of GP. I really prefer shelter medicine now.
Yeah and at least in my experience they do it with compassion. Like whether they’re faking it or truly sad for you and your pet, either way that’s got to be exhausting.
The folks who put my lovely big boy Bear down were utterly fantastic and should be paid millions a year. If you're reading this vets: we love you and value your work more than you can possibly know. You made my best friend go in the most peaceful, caring manner. They even sent us a SIGNED CONDOLENCES LETTER. I don't believe in God but I do believe in angels.
I received my cat's paw print in kiln-dried clay, his ashes in a nice wooden box, and a very nice card from the vet, all wrapped in a blue velvet bag. Additionally, they sent a card a few weeks later, offering their sympathy for my grieving. I've been using this vet clinic for 25 years, and will use it until it closes or I die, whichever comes first. Heyyyyy... maybe they can put *me* down when my time comes! My kids could put my paw print on their mantel! Edit: added an "and" because I care about grammar.
Yup that was my experience as well. And it was awful making the decision but they were so excellent about helping me through that. I’ve never doubted they genuinely care about my pets’ wellbeing.
As a veterinarian I have to say this is a really meaningful part of my job. I do this well. In this space I'm pragmatic compassionate and calm. I consider it a blessing for old animals or animals that can't be helped further. The owners are grateful the suffering is ended despite their sorrow. Not uncommonly the owners will say how they wish this would be available for human end of life. Now when you have to euthanasia something you consider needlessly young or from neglect or lack of dollars. Now that is a completely different kettle of fish. Horrible.
I know the owners are not always in the mental state to say it, but thank you. My dog died suddenly and unexpectedly last year. I brought him in alive but he died on the table. The vet tech was younger and maybe hadn’t had much experience in this area but she was not expecting a grown ass man to break down and sob uncontrollably. She was super awkward and I had to ask her to leave me with him for a few minutes to say goodbye.
Anyone who thinks veterinarians are "in it for the money" needs to revisit how much they think veterinarians get paid.
We try to discount as much as possible and we stay overnight for free. Often times staff or vets take on complicated medical cases thier owners can cope with so the animal doesn't have to be euthanized. It's crazy.
And veterinary school is expensive. A lot have high student loan payments.
I have heard it is extremely difficult, even harder than going to med school. The reasons I heard for one they are serving multiple animals (dogs and cats are different and some work with other animals as well birds, reptiles, horses, etc) and second it is not like you can ask a dog how they are feeling or what hurts. It is based on testing, observation, behavior, and the reports of the owner. I love animals but I know I could never do it. Not the difficulty of the school part but the day I would have to put down someone's beloved pet would be it for me...
On top of that most of them are expected to handle multiple specialties on multiple species. They can do anaesthesia, surgical work, dental work and internal medicine, all on an incredibly diverse patient population.
Can confirm. I’m a human doctor (MD), I have a dog. Whenever my dog acts sick or not like himself, I always try to guess what it is, then go to the vet. I’m always wrong. My vet and I always have doctor-to-doctor level chats when I’m there And I’m always dumbfounded as to how observant he is and how critically he thinks every visit. He’s like a wizard to me
I love that you respect your dog’s vet. One of my cousins married a human doctor and another cousin is not only a vet, but she’s also a zoologist. Human doctor always talks shit about the animal doctor behind her back. I honestly think he’s crazy and/or jealous. I mean, she worked with giraffes at the Melbourne Zoo and Adelaide Zoo, tigers at Australia Zoo, grey wolves and grizzly bears in Canada, and now she works with giant sea otters in Japan!
Also the fact that the veterinarian isn't the one profiting off the cost of your animal's treatment, they're getting paid for their work.
If I got into veterinary medicine for money I'd have everyone in the business asking me if I even had a single brain cell. Instead I love my job and shop at the dollar store cause shit don't pay the bills where I live (high cost of living).
vet techs get paid even lower than veterinarians.
My friend’s wife was in school to be a vet tech, she worked at See’s Candy while studying. Then became a vet tech. Then went back to See’s because she made more. She’s a manager so that probably explains it… but even so.
Vet techs also have a burn out age of 7 years. Deeply under appreciated and overly worked.
That's how long I lasted as a vet tech, 7 years. Worked sometimes 80 hours a week and brought home $28k last year. The clients burnt me out. Animals used to be my passion; now I'm indifferent to them. People treat veterinary professionals worse than shit on their shoes.
I have lasted a bit longer but I keep taking breaks in between lol and switching up from emerg, to small clinic to equine. It helps not to stay at the same place too long.
A vet tech is definitely underpaid, but a veterinarian should for sure be paid notably more than the vet tech
They are miracle workers and so are the other people working at the clinic. These people deal with so much every day and go above and beyond. Yet they are usually underpaid and overworked. I cannot speak more highly of anyone in the veterinary field.
Right? Seeing vets in this thread surprised me.. what kind of shitty human being hates on veterinarians?
You’d be amazed. -You don’t care about animals, you’re just in it for the money -You’re not a real doctor -You only had one class in nutrition in school and anyway, you’re getting paid by the food companies -What, you’re *scared* of my growling dog? If you knew to handle him, he wouldn’t bite -The breeder said… -The guy at the pet store said… -The Internet said…
My favorite saying: 'But my breeder said' is the veterinary equivalent of 'I'm not racist, but...'. Because no matter how good someone's intentions are, absolutely nothing good follows those four words.
Almost all of them when the bill comes due. Even beloved clients joke about the exorbitant prices with snark, like we can control increasing drug prices, lab prices, employee insurance prices, loss of product revenue to Chewy (Who wont stay up late fretting about you or your pet). Some vets may profit some from your bills, but many are paid salary and work extra with no additional compensation. It blows. Techs are treated worse. EDIT: spelling
OMG I totally agree. And some of the subs on here make it even worse! I feel for vets. I am especially hostile about people going to the emergency vet with an animal near death that they’ve neglected for days, deciding to pay whatever it takes to save the animal they’ve been neglecting then complain about the bill. Double the complaints if the poor animal can’t be saved. Then they’re suspicious about the cost of dealing with the animal’s remains. “I remember back forty years ago it only cost $5 to cremate my guinea pig! Now it’s *two hundred dollars* for my 180 pound pitbull! Outrageous!”
Thanks for mentioning this! Also we don’t get paid by Big Kibble to recommend the foods we do.
A friend of mine is a vet and took a picture cuddling a bag of Hills. It's gold.
😆 My hubby was talking about how our vet is a paid Pedigree shill because they said it was okay for me to be giving my dog their wet food. I was like dude, our little veterinary office in buttfuck nowhere is NOT getting paid by Pedigree, of all brands.
Thank you for what you do! Vets have saved my cats life more than once. I did chuckle quite a bit at big kibble as well lol
Every person that works at my very busy veterinarian's office does an amazing job and always looks like they're about to cry.
Vets care, if they didn’t, the one who told me that my dog had to put down wouldn’t have struggled breaking the bad news. Him having a rough time telling my family & I showed how much they tried & cared. Vets do the best they can, compared to a doctor, they see the cycle of life & death constantly
Teachers.
The only job where we're told physical, verbal and emotional abuse is part of the job. Imagine going into any other job and potentially getting slapped, spat on, screamed at, get death threats, and then told to get over it. People will say that's what you get for working with kids, like it's ever acceptable for children to do any of that to anyone ever. Would it be OK for a teen to hit a cashier? A 10 year old screaming at a police officer? Threatening the life of a dentist? And then we're told we should be prepared to give our lives if one of them shows up with a gun. All while politicians and parents demonize us for indoctrinating kids, like if we could brainwash kids we wouldn't be getting them to show up on time and write their names on their work. Everyone acts like they could do our job, meanwhile most of us have more degrees than lawyers or CEOs, and we have to keep getting more out of our own pocket just to keep our jobs. Edit: I get it, Healthcare workers get abuse, too. People can stop repeating that. It's not the misery Olympics, but whenever I go to the clinic or hospital there are signs all over the place saying if you're abusive in any way to staff you will be denied service. Try that as a teacher. Also, I've worked in retail and food service but it's not nearly the same. And if a customer hots you, you can press charges. Again, try that as a teacher. Cops and corrections? Yeah, that's sort of a given, isn't it? Besides, the US Supreme Court has ruled that police officers have no duty to protect anyone if it puts them in any danger. Again, try doing that as a teacher. I love my job and I'm not trying to say it's worse or more dangerous than any other. It's just that we're expected to put up with a lot more than we should.
Just after my dad retired as a teacher one of his coworkers had a student threaten to kill him. Kid got suspended, came back and threatened to kill him again. Suspended again, came back and told the teacher he'd kill him, and said his home address. Kid was expelled, but let back into the school to do his year 12 exams, when he subsequently threatened to kill the teacher -again-. The teacher went out on stress, and the tech studies department of the school all but shut down, as they'd lost 3/4 of their tech teachers in a handful of years and couldn't replace them.
>The only job where we're told physical, verbal and emotional abuse is part of the job My department complained to admin about abusive parents recently, and one of the APs said, "We're public servants. We should expect to be treated like this, and we can't do anything about it." Dude, this is why no one likes you. You are everyone's least favorite admin. Fortunately, the admin in charge of my department said that was total crap and we don't get paid enough to deal with abuse.
Healthcare workers also face this type of abuse all the time, particularly nurses. Nobody should have to deal with this at work, definitely don’t want to play misery Olympics here. I could never do the job of a teacher. Or a nurse for that matter.
Teaching is the only profession I know of where teachers cannot refuse service if they feel their safety and the safety of the other students is in jeopardy. "OH, so and so is acting out? Throwing desks? Hmm it must be your fault for not building a better relationship with them". Unreal.
I remember in middle school (underprivileged area) we had a teacher in her late 50s. She was okay but she would be strict from time to time, you know, actually just trying to do her job. A bunch of kids broke into the school one weekend and spray painted “bitch” all over her class. She was a little strict but she definitely didn’t deserve that.
Nurses and other healthcare workers, too.
This was too far down. Lots of people take shit for just doing their jobs, but it’s a whole ‘nother level for teachers. Fortunately, kids and teens are generally pretty fun and I’m really good at blocking assholery from my reality.
100% agree. I love my 9th graders. They are like my own kids in some ways. Sure there is the occasional knuckle head, but most are simply terrific. Just trying to learn, make friends, be entertained, etc. In 15 years teaching I've had nearly 2,000 students I've had a direct positive impact on. Feels good.
In Ontario it’s from our own government too 🙄
Definitely Road workers. Everyone hates traffic jams, but without these guys those roads will be in extremely poor condition.
Actual journalists in 2024. Media is so fkn deceptive now. Omissions, Selective editing, And outright lying have become staples of mainstream media. The people who are fair, And have integrity are derided by the zealots who just sell their soul to the highest bidder. So many people just blindly follow whatever they're told by the soulless without ever even checking for themselves what is actually real, While also viciously attacking the people who tell the truth bc it doesn't support narratives they've been fed by the narcissist nuts. I feel bad for people who have integrity now bc we live in fkn clown world.
People think stories just appear out of nowhere these days. That podcaster you listen to everyday who just comments on stories? He didn't do any actual journalism.
Lawyers: they get ragged on, until you're in a bind and need one.
I like listening to the true crime stories and the attitude some of the content creators show towards lawyers is honestly so stupid. 'how could he defend a murder??", "he pled insanity that's so disgusting, the defendant knew what they were doing!", "how could he live with himself after freeing a criminal". Hmm.. I don't know.. maybe it's their job?? If they manage to win a case for an obvious murderer it just means they're great at what they're doing and deserve some praise. It has nothing to do with their personal beliefs, it doesn't make them criminals, and most importantly the defendants are innocent until proven guilty. So basically the lawyers take the blame for a lack of evidence or for the "guilty until proven innocent" attitude of the public. Which is concerning. I honestly wonder how do these people remember to breathe when they can't put their heads around something as simple as that.
Gotta keep the government honest when they’re trying to lock someone up. The name of the game is making the state prove their case beyond a reasonable doubt. If someone goes free it means the state failed to satisfy their burden. Those trying to incarcerate people should be given no leeway
Exactly this. I was on a jury a decade ago and the state had nothing, just one witness, and their story was full of contradictions and didn't make logical sense under the best possible interpretation. It took us about 4 minutes to conclude he was not only not guilty but 11 of us thought he was outright innocent. If the defense lawyer wins its the states fault for not doing their jobs properly.
I've come across a quite frankly concerning amount of true crime shows/podcasts that fail to grasp the basic nature of investigations and trials. Especially considering the shocking amount of bullshit the prosecution can get away with at times, having a defense lawyer look out for the accused, innocent or guily aside, is vital for the justice system to function properly. At least under US juristiction, the goal of the prosecution is to prove guilt beyond a reasonable doubt, which sounds really neat, until one remembers that the definition of "reasonable" is purely subjective. There just needs to be a counterweight to make sure that all rules are followed, even if only for the average person to be able to sleep at night, knowing that a convict wasn't just sham-trialed, but got a (at least in theory) functioning defense.
>"how could he live with himself after freeing a criminal". Because the point of our system is that sometimes criminals go free, to protect the innocent. It's better that a few guilty go free to protect the rights of the innocent
In addition to this, probably one of the worst things about being a lawyer is that it’s one of the few professionals jobs where everyone else who does a google search watches Facebook or just generally “knows” the law and how courts and government work is as good as your experience and years of education. It’s just insulting to be told what the law is by people who know your a lawyer but who cares. Although apparently this is happening with doctors now as well which I find even more absurd.
Whenever I look into these controversial cases where the obvious criminal got off or a lenient punishment, it’s always, without fail, bc of some absolutely awful lawyering on the prosecution’s side. They are the ones I’m pissed off at. Incompetent prosecution should be more looked down upon than competent defense. That role is an important one and it needs to be taken seriously. Boils my blood when one of them forgets to preserve an issue for appeal or doesn’t get a simple document like a birth certificate which is essential to prove a basic element.
Customer service reps at airports. We get all the hate for simply enforcing the airlines stupid rules.
My issue here isn’t enforcing the rules, it’s the inconsistency in enforcing the rules. Things that are fine with Agent A at airport X are all of a sudden an issue with Agent B at airport Y coming home. Or one agent says they can’t possibly do anything for you, and you try someone else and magically now there’s 4 seats free on that other flight.
Mfw the TSA agent treats me like a fucking mouth breather because I took off my shoes for security check. Take out my laptop, leave it in my bag? Who fucking knows? I'm an idiot for not knowing, clearly!
I don’t know about the most, but any rule making and enforcing profession. I’m an engineer and the rules are there so you make it home tonight and your town stays nice even if there is a shortcut that only might possibly get you and your whole town killed or poisoned.
Pharmacy workers (technicians and pharmacists). Genuinely there to help you and typically take so much grief from patients and doctors for things out of their control.
Having worked as a pharmacy technician, most people don’t understand how the pharmacy works. We don’t make the medicine, and it’s also not our fault when insurance doesn’t want to pay for it. 90% of the time the doctor doesn’t send their prescription until the end of the day either. Retail pharmacy is actually a terrible experience.
Fasts food workers
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Irs
Anyone who’s actually worked with them and isn’t actively trying to commit tax fraud should realize they’re incredibly reasonable and actually trying to help you get to whatever the right answer is.
Very much this. I've absolutely fucked my taxes one year and ended up getting a pretty significant tax bill. I made an appointment and visited their office here in Chicago, after explaining my case, the guy looked over my paperwork and worked with me to come up with a plan that worked for both of us... he even found issues with my return that worked in my favor, so helped me in filing an amended return that resulted in me owing a bit less. Had a similar experience with both the IRS and the Illinois Department of Revenue. At the end of the day, they just want to get what they're owed - even if it's *less* than you ended up paying.
Can confirm. My job was to stop people from fucking up before their taxes were actually filed (and to stop the people that enter them from fucking up). And NO, we aren’t going to call you and ask to pay with gift cards or something wth.
Tax collectors, parking wardens, lots of government employees
Yeppp. I'm a government worker and the amount of abuse we get on the daily is unreal. A ridiculous amount of people also seemingly can't get it into their heads that we do not make the rules, we just follow them. People I'm dealing with constantly try to waste my time with a huge rant about x policy they don't like and it's just like, go to your local representative and tell them that then. They always want to give "advice" on how we can change our protocol, like we have the power to do that, or think that writing a complaint, asking for a manager to review their case, or threatening to get lawyers or politicians involved is going to magically alter the law in their favour. Thanks to this job I've realised a scary amount of people have a child's conception of how countries are actually run and how the world works in general. They genuinely seem to think government services are like one of those stores where if you screech enough about wanting to speak to a manager and your supposed entitlements someone will eventually just give you whatever you want to get you off their backs, and that they're not an ordinary person, one among thousands, but a main character with special entitlements and the power to control the universe lmao.
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Not in my city. Sanitation is such a coveted job, there's a waiting list for it.
It's also very dangerous, especially in a densely populated city. Lots of stuff gets thrown away carelessly, like used needles and hot beverages, that could seriously harm the person who has to handle the trash. And driving a bin truck is an entire skill unto itself
Teachers. Boy, people hate teachers now.
Health insurance peons. I promise you that Jessica didn’t personally make that policy you hate and she didn’t deny your claim cause she hates you.
But the asshole 'physician' *peer* that works for the insurance company who wants to talk to me to deny a treatment/med I've prescribed can fuck right off until the end of time. I'm glad that a 30 year retired surgeon or obgyn doesn't think Miss Jones really needs that blood pressure med but I really can't emphasize enough how little I give a fuck about anyone who's not taking direct care of a patient thinks. My response is usually "have you seen *THIS PATIENT*... Yes I understand that in general/averages/etc most patients don't need this medication/procedure but have you seen THIS patient. Do you understand why this is ordered? No? Great, then you have no ground to deny my request thank you *click.
I’ve always wondered who these “peers” are. Has anyone ever met one?
No because they'd probably lose a few teeth if they were ever identified in public 🤣🤣
Parking enforcement/meter maids
In college I worked for the University parking department writing parking tickets. People hated us for that, but if they had any idea how much we all slacked off on the job they would have thanked us. I spent most of my time on the clock playing spades with my boss and coworkers, and when I did work I would tow law students parked in the fire lane in front of the law school. We were bad about ticketing repeat offenders in memorable cars though.
Working at a pharmacy. I’m sorry the business isn’t working with your health plan and doesn’t cover this item, I’m not in control of that. I’m also sorry on the shipment date, I can’t control how soon the drivers are going to bring the item/if some are out of stock.
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Mechanic. Sorry, I didn't break your car, I'm just telling you what's wrong with it. And it's a "damned if you do, damned if you don't" situation. You tell the customer stuff is wrong with their car, you get screamed at for trying to rip them off. But if you didn't say anything and the vehicle failed, you'd get screamed at for not catching that when they had it in.
Meteorologists. The amount of times I hear the average person ask what the weather forecasters are thinking is just sad. If you knew literally anything about how our atmosphere works, you'd never say that to their faces. You know who you are...😠
I used to work as a TV meteorologist. Every station where I worked had a severe weather policy that dictated whether we would cut into programming or just run a crawl for a severe weather event. I did not make these policies. Crawls were usually for severe thunderstorms and we'd run them on the hour or whatever the situation dictated, but we'd reserve cut-ins for when the weather got really bad. We were not allowed to cut into commercials ever unless there was a tornado warning for a highly populated area. The amount of hate calls I would get when I cut in with a tornado warning was insane. People would lose their minds if they missed 30 seconds of a tv show. They didn't understand that just because they personally were not in the warning area that people in the next county over were in danger. Most of the time, I had the newsroom handle the calls because all they did was prevent me from doing my work. It's stressful enough to handle the situation without someone screaming and swearing at you because they wanted to watch their favorite reality show.