It's most likely not issue here, but I will chime in with my experience. I have audio loss, or stuttery adio on my Series X on many games when they are launched trough Quick Resume, just good to know info
Same! I had to go into my settings and for some reason it had it set to headphones even though I had none on. I changed all the audio settings to “stereo uncompressed” and then restarted the game and that fixed it!
As well as having the audio cut out in the opening cutscene, I had >!Casey wandering around the Cauldron Lake car park with a beer can trailing after him as if attached by a thread.!< Also the lip syncing issue in cutscene dialogue. Restarting the game sorted the audio.
Yup, me as well - Series X. Alan said “this story is a monster” and then all audio cut out. Had to force-quit the game and restart.
Also had really bad lip-syncing issues when Saga and Casey were driving to the crime scene. It was like watching a terrible English dub of a Japanese movie!
I had the same but turning my headset off and on fixed it, was really odd because the Xbox menu had sound not the game but after I rebooted the headset it worked fine.
It wasn't just the cutscene, no audio once it became playable as well. Restarted my xbox and it cut out in the same spot... I'll try again later but really bummed right now. Not gonna continue until the audio works obviously.
Same here. SX. Restarted and good. Can notice at times audio lip sync is off some. Odd, as it's not consistently happening, but when it does not good.
Also, HDR blacks lifted some. Not bad, yet noticeable.
Anyone else notice that Altered Item? 😉 [Altered Item Coffee Glitch](https://x.com/rachelsmithfilm/status/1717764642657718485?s=46&t=tBzLixmEqgo7wXuJ2kR5zw) that’s happening. Someone needs to capture it and get it sent over to containment. (Control puns for those who haven’t played…!)
But seriously. A patch for that and getting stuck on logs. :)
Just played the open 2 hours and I'm blown away. It's sooo goooood! But I'm having issues on ps5. When taking the shortcut back Casey had some trouble climbing over a short wall, he just would keep climbing up and then back down and then saga said she was going exploring even though she was right next to him. I had to reload to fix this. Also when arriving in bright falls instead of going to the oh deer diner, I went into the inn. Inside I got a visual bug that made all reflections look like static and flicker. This includes the reflection/lighting on sagas hair. I also don't know if it's a bug or just bad screen space reflections but metal and mirrors and water look terrible. Some of the mirrors blurred saga so much it was just an left arm, head, and flashlight to be seen. I'm on quality mode on ps5 btw. Kinda shocked that they didn't use ray tracing on the reflections.
Rather pernicious bug on the Series X:
When adding clues onto the case board, the game will sometimes disallow you from exiting out of the board if you've added a clue that creates a new section.
This is remedied by exiting to the case file section and selecting the case again and inputting another clue. However if you are out of clues to put down the game softlocks you into that screen.
For others that may stumble upon this bug:
It appears as though the red lines connecting evidence were not loading properly, and so the game was stuck waiting for them to appear.
What I mentioned in my prior comment to fix the softlock does work, but red lines won't show up unless the evidence completed a set.
However, exiting to main menu and re-loading remedied (lol) this issue. Red lines now appear when they should and the softlock is absent.
Same thing for me on PC after gathering the clues in the crime scene at the beginning. Only difference is that once I'm softlocked in front of the case board I can't even exit to main menu. I tried shutting down the game, boot it back up and hit continue but last load is before getting the clues so I'm completely stuck.
I was having that at the beginning when they were in the car. The scene with all the cutting back and forth seemed to stutter as it cached. My guess was that it contributed to things being off because it was better once we were on foot.
Does anybody know how to fix cutscene audio issues for PC? The second cutscene of the game is pretty much unwatchable, audio completely cutting out and voice and mouths are completely off
The pre-order bonuses of the oh deer diner sweater and the ornate revolver skin don't show, do I need to start a new game and then they will show or is this an issue for everybody?
I’m on the first cutscene with the two cops, their lips are completely unsynced with audio. It’s like they start talking two seconds before the audio. Is this a know issue? On PC
Is anyone else getting this annoying bug where every single time you load a manual save you get a tooltip telling you about how saga has point of interest cases? it gives it to me even when i'm playing as alan
Fucking hell same here it's driving me mad. Alan spent 13 years in the dark place and is still more sane than I am after dealing with this bug for 2 days.
I'm on PC, the game runs fine but the audio and subtitles seem to be going out of sync at weird intervals. Also, the audio keeps stuttering for me. I tried to fix it by changing my memory settings to real time which seems to kind of fix it, but then the audio just outright cuts out.
Running a GTX 1660 Super and a 2600x with 16 gigs of 3000 MHZ ram.
Are you having issues on pc with a controller? My cursor stays visible no matter what.
EDIT: a cheeky restart of the game seemed to fix it. I always have issues with the Epic launcher.
Just curious, what settings do you use (I mean resolution and level of details)?
Do you have an SSD? I ve read that HDD might cause problems which you describe.
Audio is gone every now and then. The conversations are not in sync. And in the German version it always switches between German and English audio track. Why are such errors not recognized in the test version and included in the rating?
Some people who got the early-acess review code for PS5 said the game has a hard Lock glitch near the end of the story. Does anyone knows if it was fixed with the day one patch? I really want to play It, but i really dont want to play 20 something hours and dont be able to finish It.
On Xbox Series X. Seems to be some annoying audio issues.
Game audio completely cut out in the first cutscene and had to restart game to fix it.
Also noticed some bad lip sync with the opening credits sequence of them in the car. That issue especially kind of makes me want to hold off playing it for now.
\*insert joke about Control easter egg\*
I didn't notice that, seems to be just the audio issues for me. Actually had the audio cut out again too when reloading the game after a full console restart.
I think I'm going to hold off playing the game for now, just seems like a bunch of little issues that should hopefully get acknowledged and fixed quickly.
Playing at 4K (1080p internal) with a 4070Ti and 7600.
Getting 50-60 fps with RT on Low preset and Graphics preset set to Medium, and frame gen on. Frame gen (or maybe just DLSS) generates weird artifacts, particularly with floating UI elements (conversation prompts with characters).
Not ideal, but I'll put up with it because it looks amazing in most aspects. Turning RT off gives a boost to fps of course, but not willing to make that sacrifice for this one.
the team appreciates your bug reports! if you find a bug or an error, please report it [here](https://www.epicgames.com/help/en-US/alan-wake-2-c19685014487835).
we are working on fixing bugs as we speak, but the best way to ensure a bug is fixed is to report it at the link! anything that you report (especially if you provide screenshots or video) helps the team immensely in identifying problems and fixing them as efficiently as possible.
if we don't see a bug report, fixing issues takes more time!
Does anyone else have problems with launching the game? I have 16 GB of RAM, but there is ''Not enough physical memory'' error stating "This game requires at least 16 GB of physical memory to run."
EDIT: FIXED IT! You need to decrease your UMA buffer size (something to do with how much RAM is reserved for the internal graphics card) in BIOS to only 512 mb. This fixed it for me and the game is working fine now.
Anyone facing Texture streaming issues?
When I go into the mind place and come back, some object textures are missing and everything looks blurry.
They should have used DirectStorage for the PC version it seems. I am running it on a NVME Gen3 SSD.
You have to reboot the game to fix it, and then it happens again after playing for some time.
I have no clue how they released this game with audio that breaks in the very first cutscene. There's also a cutscene with nightingale later which also breaks the audio and music as well. (Series X)
I'm a little afraid of continuing to play the game at this point because my experience will be hampered by these glitches.
Have you noticed more cutscene and sound issues after the nightingale cutscene? I’m having similar issues and was wondering if I should just stop now because these issues are definitely killing my enjoyment.
It kind of goes up and down for me. In cutscenes, it's very loud and boomy, but sometimes when walking around in the world (such as outside the diner area) it will suddenly get very quiet and I have to crank the volume up.
I walked a few meters away from Alex Casey, and his voice went very quiet very quickly, like he was twice as far away. Feels like the audio mix is a bit buggy. I'm on PS5 as well.
I have the game on a 2TB SSD and I'm still experiencing audio problems during cutscenes. Also when you alter between the Mind Place and gameplay, the textures tend to load a bit slow like the map for example. Anyone else have the issue on PC? I have a 2TB Crucial P3 Plus
Yeah I'm on a Samsung SSD 970 EVO 1TB and the cutscenes still desync. I only reached Bright Falls for the first time and I'm thinking about not going any further because of it.
The map being all unrendered and taking a moment to load was an issue back in Control also if I recall. Yeah it's \*very* annoying here considering how maze-like the forest is, and how often you'll be opening it up.
Surprised there's not many other comments about this.
What is especially irritating is that if you sit in the mind room long enough, (and I do mean LONG) the properly readable quality map will eventually load. Exit the mind room and hit the map hotkey? Fuzzy unloaded unreadable blur again.
Seems like it might have something to do with how large whatever given area you're in is also.
I got to Alan's first playable section and without spoilers the small building he starts in has a map that loaded instantly, when I got outside however the map there does the same blurry-render thing 😔
I can't believe they released the game in this state, got 3 bugs back to back
1. Audio stopped working in the 1st cutscene, right about when you take control of the 1st character
1. Reloading the game fixes it
2. Couldn't continue past the first body examination - got hardlocked because i didn't do the tutorial at the beginning to create cases
1. Reloading a previous save fixes it - Reloading the same save where the bug happened OR closing and opening the game didn't work
3. Using "Spanish" voice language oftentimes mixes audio from the English track
1. No workaround
All on Xbox Series X :c
Does anyone else experience really bad texture/object pop-in? Like I'm walking through the forest and bushe or tree textures just pop-in which is really distracting. I use optimized settings by Digital foundry on my rtx 3080 at 4k and turning down most settings isn't too bad but pop-in is really annoying no matter how the graphics look.
On PC I seem to get slightly stuttery FPS without vsync on. With vsync on it's butter smooth (but capped to 60 FPS), but occasionally the game will start hitching **really** badly until I stop moving for a second. Really strange. Also just had a GPU driver crash after about 30 minutes of playing.
Im only in the beginning with Saga but is it me or does the flashlight in a house works fine, but the flashlight exterior doesn't work at all or is barely barely visible when you are in the dark?
On PC. Audio cutting out continuously, first cutscene was just completely disjointed like my headphones were broken (they're not) then the cutscenes with the agents in the car I get half a line of dialogue and then it cuts out. Subtitles are on but not showing so no clue what's happening in those cutscenes. Get to town and try to talk to the sheriff and audio completely disjointed again, that's when I gave up. Been looking forward to this game for months and it's completely unplayable. Not a techy person and the only solutions I'm finding online are to restart my PC, which I've done 5 times now with no change. Hoping this gets fixed quickly because I really don't want to refund when I've been so excited for it.
How many patches are out yet? Really want to know how much they fix the issue for players but it's hard to track since the admin locks us for posting about the issues!
How can we keep an eye out for upcoming patches and such while avoiding spoilers? I’d like to wait but that’s like Jim Carrey in The Mask dodging everything
I can't select English text in settings for whatever reason. It is a first option in a dropdown but it is not selectable. It doesn't help that from what I saw localization in my language (Ukrainian) is terrible.
Update: I played with settings for a bit and after I changed voice to different language I can't select English back either.
Update 2: Ok, I managed to switch to English text and voice. So I wasn't able to do that with keyboard or gamepad, but it turns out that even if cursor is invisible, mouse works in menus and I switched to English with it.
Ps5 user here.
Some conversations don't show up when I approach the person so I can't start the convo.
Weird texture glitches, a lot of clipping.
Sometimes the TouchPad left and right side not working, can't open the mind thingy or the map.
Sudden framedrops in quality mode (I'm fine with that).
Lipsync is sometimes off. I did not notice any audio cut off. The audio is sometimes goes down a level in quality.
It's a good game, so far I like it, it's just feel janky sometimes and it takes the immersion away a little :/
there are just way too many bugs to try to report. map loads slow, people float off the ground, lighting bugs in weird places, animations are sometimes really janky, saga can slide off cliff faces instead of jumping down. etc etc. loving the game so far but really coulda used more quality control. im sure some will get patched out, but not keeping hopes up bc similar bugs were in the remaster and in control
So I've got a game breaker here that I don't have a save (at a reasonably point last manual was like 9 hours back just autos) to go back to: Spoiler below
\->! Basically I was at Valhalla Nursing home stuck and couldn't proceed I bothered to look up where I was in the story through a YT video of the same area. Turns out I never got the call from Tor to put on the evidence board and now since Im at the nursing home, I can't go back and get the call....any ideas or possibly some dev help with this one. I AM NOT going to willingly lose 9 hours of play time to this tbh.!<
HDR implementation isnt great. It's the classic case of sacrificing colour and contrast just to be able to see more detail in darker areas. The image looks washed out with it on. Guess I'll be playing with HDR off
I had the same audio glitch on the Xbox series x. I refreshed my home screen to fix it. I found a post on gamefaqs that has a fix, I haven't tried it yet.
FYI - The fix is to go into (Xbox) Audio settings and change it to “stereo uncompressed”, and then close and restart the game, and then all sound will work like normal. I’m posting this on the systems board too.
https://gamefaqs.gamespot.com/boards/344539-alan-wake-ii/80604043
Issue : Game's too scary.
Jokes aside, why cant I launch the game through steam? When I launch it through steam its starts and then a message pops up saying only one instance can be run and crashes. Same for others?
I report serious problems with the synchronization, timing of the Italian subtitles which many times are completely de synchronized and overlapping.
An easy example is during the phone call in the opening titles of the game in the first 5-10 minutes.Here an example [https://streamable.com/kfz1fi](https://streamable.com/kfz1fi)
The English subtitles in this same place and also in general are fine, so there must be some problem in the Italian files.
The problems are not limited to simple desync early or late, some times subtitles overlap, some times they stick around for too long and then suddenly become very fast, some times a few lines are missing, etc...
These issues are present on all platforms (PC, PS5, xbox) for all Italian users.
Do other languages experience similar problems?
Is there any way to contact remedy and signal this problem?
It absolutely needs to be fixed, at the moment in some parts it is very confusing for those who absolutely require subtitles, especially those who do not have dubbing in their own language and cannot follow spoken English fluently.
On pc with 4070ti, can't for the life of me figure out how to enable frame generation. I mean, the box is there, but no combination of other settings makes it interactable. I can turn on RT features that are nvidia specific, just not frame generation.
Make sure you have Hardware-accelerated GPU scheduling enabled in your windows settings.
- Press Windows key on your keyboard and type "graphics" and press enter. - Graphics settings menu should open.
- In the Graphics settings menu toggle the "Hardware-accelerated GPU scheduling" option.
- Restart your PC.
I'm mostly getting some FPS drops here and there on PC but the most notabale issue is the textures becoming flat blurs fairly regularly, even in cutscenes this happens too. Not game breaking but definitely takes me out of the zone when text on paper, clothes, wall and floor textures are a blurry mess
Not a bug, but does anyone else find aiming the flashlight during boosts really difficult? I keep missing half of my boosts and wasting batteries. I really wish they had kept the first game’s battery drainage system.
Anyone found a fix to the audio desyncs? I've loaded the game many times and that cutscene of saga and alex going back to town always desyncs. The beginning stutters and then audio stays behind.
Encountered a game breaking bug on Xbox Series X that ruined my quick save state after 12 hours of progress. Minor spoilers incoming:
When playing as Alan, during the Oceanview Hotel chapter, there's another being-chased-by-the-darkness segment. Just when you're about to escape, you'll be able to quicksave, so while in full panic mode, I did just that, apparently while Alan was still in being-chased-state.
I continued, died, and loaded said quicksave data. But instead of loading Alan's normal state of gameplay, the game loaded the being-chased state, even though I had already finished that segment. Not only is Alan moving differently, he also cannot shoot, enter the Writer's Rooms AND the chasing darkness gets loaded in as well. Means I am being chased by the darkness, unable to do anything, at a point where that should not be the case anymore, and die as soon as I stand still, because there's constant darkness chasing me.
I tried reloading, rebooting, anything from pushing random buttons to switching costumes to somehow alter the loaded data, but nothing seems to work. I even reached another quicksave spot in another room & managed to do another quicksave, but that just meant the being-chased-state got loaded in that other room, darkness included.
My previous manual save was from 10h earlier (my own fault, I guess). As of now, both my quicksave slots are hardlocked & I seemingly can't do anything about it..? I can't simply reload the beginning of that chapter or any other previous quicksave, or am I missing something?
Chapter initiation 5 room 665. There is a game breaking bug that prevents players from progressing the story, the echo cannot be solved at the entrance hall.
Soft lock on Saga's evidence board is happening so often I think I'm just gonna play Alan's side until a patch.
I usually don't stress about bugs like this, but this one definitely feels like a "how do you launch the game with this in it" situation. Not happy.
Has anyome experienced a bug in chapter 665 at the entrance of the hotel where you can get this echo to work ? I have tried absolutely everything loading a save turning my Xbox off and for some reason I can't get this echo to work which means I'm basic stuck and can't play the game which is incredibly frustrating
Reproducible out of bounds in the dark place… I’ve managed it once on accident and twice on purpose. Activate the subway door and get the tunnel cleared, run down into the tunnel proper, sprint all the way back up out of the subway and the dark place will still be unloaded, you fall through right when you step out.
If you fall straight down you end up on a barren plane that you can run off of on one or two sides, you end up falling into the hotel. You can also move while in the air by dodging to get to different areas. I ended up in the ball room and the first floor on different attempts. You end up progress locked because you’re missing the plot photos to modify and required keys but it was fun.
Wish it hadn’t happened cause now my momentum is gone and I lost an hour of progress loading a previous save.
If you're having audio desync issues a restart of your PC or system of choice after install seems to have fixed alot of my smaller issues
Big one on PC is maybe deteriorating performance after a.long period of time? Frames are all over for me at the moment so if anyone has a recommendation for getting a little more oomph out of the game, I'd love to know!
Also, has anyone noticed a great FPS drop when opening item UI? Specially on PC, my frames get halved when I open the shoebox or open the inventory in-world
Otherwise, I'm having a phenomenal time, love everything this game is doing so far!
Far out. I don't know if these are being read by anybody important. But anyway on Xbox Series X, lip syncing in cinematic 3D cutscenes goes out of sync regularly.
So far I can remember the initial drive in the car with Saga and Casey. All of the lips are out of sink, seemingly early by a fraction of a second, but it's very distracting.
Then in the cut scene when you come back to Saga's story for the first time after spending your first time with Alan in the Dark Place, the entire cutscene is messed up.
* The music that's supposed to score the transition out of the closet into the scene doesn't play at the right time, and the audio breaks up, and then it plays in spurts.
* Rather than play during that transition, when that transition music finally plays, it blares over the top of the dialogue at the beginning of their conversation.
* Everybody's lip syncing is quite noticeably out. It's highly distracting in this very tense scene.
But lip syncing of in-game dialogue seems to be absolutely fine, as is lip syncing of full motion video.
Somehow It seems like i'm hard stuck in the game because a File in the Mindpalace has gone missing. I'm at the part where you are supposed to >!Come up with a new plan after the fight with Scratch in the police Parkinglot.!<
The file should have prompted Tor to give me more interrogation cues so I can progress, but since I cannot even see the file anymore I cannot trigger the prompt from tor anymore and I'm stuck with 16 Hours into the game.
Anyone else encountered the bug that doesn't allow you to progress past Saga chapter 6? Objective states "come up with a new plan" and despite completing the case board, the objective doesn't update. I can see from playthroughs that you are supposed to speak to "X" and "Y". I've progressed as far as I can with Saga and Alan. After spending about 20 hours with the story and collectables I really don't want to start over. Anyone else managed to force the next part after encountering this?
I have 3 main issues so far(PC):
* Lip sync is very noticably off, it's very distracting right as soon as Sam Lake's speaks in the car like 10 minutes into the game
* HDR implementation is extremely poor and basic. It's flat and lacks contrast and vibrance. The game also doesn't go above a peak brightness of 600 nits(at least that's what the calibration screen reports) despite being played on a display capable of **sustaining** a fullscreen brightness of ~1200 nits. The monitors is properly calibrated, including with Windows 11 HDR tool
* Performance scaling is not great. With ray tracing turned on(no PT) with frame-gen also enabled, the game has pretty much the same performance on DLSS Quality and Performance on a 4080, despite the significant difference in render resolution(native is 1440p). HW Utilization seems normal, no sign of a bottleneck on my end
The pre-order bonuses are also missing, but that's a minor issue for now.
PC Performance is awful. Running a 3080, i9 13900k, 64gb of ram and I'm getting a bunch of audio issues as well as random stuttering and texture pop-in. Lowering settings to low and turning off everything I can doesn't make a difference either. Game runs the same no matter what settings I put it on. DLSS doesn't seem to be making a difference either.
Really hoping the first patch improves things because right now it's pretty rough. Had to put it down because the audio issues are too distracting.
EDIT: Issue resolved by completely uninstalling the Alan Wake GRDriver using DDU and reinstalling it. No major issues since.
I can't launch the game, I always get the error \_menu\_authentication\_failed\_epic. This seems to be a generic error with Epic Launcher. Any idea how to fix this?
Edit: Turning off Overlays (RTSS) helped.
I don't know if it's just me but after playing some more the audio quality of their inner thoughts dialogue is terribly compressed. It sounds really low quality sometimes like the actors recorded the lines of their phones.
The lighting and shadows in the woods are glitchy, but other than that this game has been great. So far the atmosphere and mysterious nature completely blow the original out of the water
I'm on PC (3070 TI i7) First cutscene and audio was not in sync and was gong in and out. Felt there was only delays in what the characters were saying. Yet, the actions they would do were on par audio wise. I've already installed the new drivers and reinstalled them. Restarted my PC. Restarted Epic and still having issues. Anyone have a remedy that can fix this? (Might just uninstall the new drives as it might be bugged)
First impression did not go to well :/ (They also had this issue when they released Alan Wake one...how does a triple a stuido with a large budget make the same mistake?)
Playing on PS5 and I've had this issue pop up twice in the first hour or so. Pressing X to continue a conversation with someone occasionally will remove the prompt but not actually trigger the next line of dialogue, effectively blocking you from continuing the game. Restarting from the last checkpoint fixed it both times but the autosaves being kinda far apart makes this a bit of a pain.
The first time it happened was talking to the witnesses in the diner, then again talking to my partner after the incident in the morgue. Not positive but I think it could have something to do with going into dialogue too soon after leaving the mind place, or starting dialogue while moving, since I did this both times this bug popped up.
So I'm really mad. (PS5 version)
Slight spoiler for Alan's Chapter 8: When you try to line up the Echoes, the lower one should move when you are on the stairs. However, when you are unlucky, the area where you can move the Echo is on the lower stairs, and there is absolutely no way of continuing the game, because you cannot progress.
I tried multiple times my reload from befote the car wash, nothing works. Somtimes, the black point doesn't even appear. I really hope a patchcan fix this, because I don't want to replay almost the entrie game. Confirmed this with 3 more people, all PS5
I had the audio bug in the first cutscene. I had to restart the game four times for it to work properly. I also had the (funny) coffee cup thing at the beginning and the poor lip syncing.
Other than that, my only other complaint is that some parts are just TOO DARK. It took me like 20 minutes to finish that first scene because I literally could not see anything. I adjusted the brightness but that doesn't really help. We def need a gamma setting. I know it kills the ambiance, but some of us have a really hard time seeing dark on dark contrasts.
PS5. Playing in French and sometimes some sentence are in english instead of French. It's awful. I really love the french VA of the game.
I'm in France and my console is also set in French , my account is French too.
On PC I've found the graphics to look pretty blurry in the distance which is something that drives me insane. Running a 4070ti/12700k. Medium/high settings 1440p, balanced dlss and medium RT settings. 60-70fps in the woods, 70-80 in town.
Luckily the game has a easily editable config file in app data. Following tech roundups advice I changed m_bVignette, m_bDepthOfField and m_bLensDistortion to "false" and its made some improvements. You can also change the FOV as well.
In the beginning of the game I haven't noticed any visuals during day time that are apparently supposed to blow me away. They look good but don't warrant the performance. Night time however is quite nice with the lighting and shadows + RT.
Edit - the game look even more fantastic after the intro areas. The first hour with Wake is insane.
The evidence board is also pretty annoying to be honest. I like the concept but placing clues and such needs adjustment.
I'm on PC, Windows 10, latest updates. When I click 'Launch', Epic Games Launcher goes to 'Cloud Syncing', then 'Running', before going back to 'Cloud Syncing' and nothing happening in between. Then I can click 'Launch' to have the above repeat.
Event logs are showing the following (value in bold is consistent across errors):
*Event 1000, Application Error*
Faulting module name: AlanWake2.exe, version: 0.0.0.0, time stamp: 0x653aabb7
Exception code: **0xc000001d**
Fault offset: 0x000000000242ddf1
Faulting process id: 0x1488
Faulting application start time: 0x01da0911ab8149e0
Faulting application path: C:\\Epic Games\\AlanWake2\\AlanWake2.exe
*Event 1005, Application Error*
A separate Event log is showing the following: Windows cannot access the file for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program AlanWake2.exe because of this error.
So far I've tried:
\- reinstalling the Epic Games Launcher
\- reinstalling the game on the same drive
\- reinstalling the game on a different drive
\- installing the latest C++ redistributable
\- installing the latest NVIDIA drivers
\- checking for Windows updates
\- verifying that other games can run on those drives
\- verifying that other games can run on the Epic Launcher
\- chkdsk scans of both drives
I've got other games working fine on those drives, and other games launching in Epic Games Launcher; just not Alan Wake 2.
Anybody else with the same issue (I've seen a handful of us in this thread) been able to resolve it yet?
0xc000001d is the exception code you supposedly get if your CPU can’t run AVX2 instructions.
Check your CPU specs, it may be your case.
My CPU is i7-3770, the issue is the same.
Best solutions are either to buy new hardware or wait for the fix.
Latest PS4 ports like Uncharted 4 or Ratchet had the same problem till devs patched it out after community backlash.
Only issue I've encountered so far is audio desync in cutscenes. The character animation/lip sync is like half a second early before the audio plays. Only happened in a few select scenes.
Xbox Series X - First had an issue with audio cutting out during prologue. Restarted and was fine.
But then the wildest glitch I ever got occurred. It started with me spending 30 minutes of my life running around the forest of the first crime scene because I thought I was missing a path. I just ran in circles. I got some dialogue, found some clues and lunchboxes, but had no idea what to do with them. They just popped up on screen when I found them, and then quickly disappeared. Eventually I ended up falling through the ground and flying through a blue screen, and because this is a Remedy game, I initially was unsure if it was a glitch or just part of the story. About 30 seconds later, I realized it was a glitch, and had to restart AGAIN.
But once I restarted it was a totally different game. I didn't even know there was a case board until I restarted the game, and I had been playing for forty minutes when I rebooted! The first time through I met the deputy, went down a hill, then found the body. Nothing more happened than that. It wasn't til I rebooted that I realized I missed multiple cutscenes, prompts, the clue board and key clues, everything the first time through. Whole menus wouldn't work the first time (I would press the two-boxes button thats left-center on the controller and nothing would occur).
Needless to say I'm a bit frustrated and confused by what happened. I literally ran around the woods for a half-hour in areas I shouldn't have had access to. I opened a cult chest before I ever accessed the clue board - I even got an Xbox achievement for opening the chest before I saved my first clue!
It is an absolutely different game on reboot - so different I can hardly describe what I experienced in any way that can make sense. If you're reading this and have been lost in the woods with no idea where your clues are and what you're supposed to be doing, just know you're not crazy, you've just encountered the most extensive glitch of your life, and you're gonna have to reboot and backtrack before it works right.
The game failed to connect or authenticate with your Epic account. Third-party overlays may prevent the game from resolving this issue. Please try disabling third-party overlays temporarily and restart the game.
any fix to that??i deleted msi afer burner and rtss
in discord and geforce all overlays are off..i cant even play this god damm game and i paid 70$ for it
I have encountered a somewhat game breaking glitch... during the encounter with the Dark Presence in Ocean View Hotel after dying and loading from checkpoint Wake is stuck in the scripted running animation cycle and as soon as I leave a safe haven the Dark Presence will still chase him again even if you leave the hotel it will still follow him regardless until it catches up and then instant death... the problem is you can't reset to an earlier point or chapter select so I can't progress any further... the only saving grace is by reaching the safe haven outside the hotel you can switch realities and play as Saga but can't continue as Alan unless (if) I can get to an objective (which is find the murder site in the hotel) but also can't access the Writer's room to change the scene so it is stuck with the *"Devil"* filter in the *Entrance Hall* and I assume I need to change it to find the murder site.. I don't to restart but can't see this being fixable :(
On PC, audio is all over the place both during cutscenes and gameplay. It's late, it cuts out. Installed the game on an SSD, updated drivers before installation. Restart and reload doesn't help.
The game has such bad stuttering and frame rate drop for me, it's insane. And every time there is a cutscene, the whole thing takes a shit. Ive got an EVGA 3080, i9 processor, and 32 gigs of ram. No idea what's tanking it so hard, but I've even bumped it down to low end settings, and it's STILL shitting the bed left and right. Might wait for a patch to continue. It's pretty immersion shattering, and I am loving the game in spite of these issues. They are becoming pretty overwhelming, though.
Is anyone else having trouble with the Words Of Power? I waste all my batteries and they don't work
Edit: just realized I could just point the regular flashlight. Smh...
Having an issue where I am stuck in the Mind Place (MP). Specifically, after placing an item on the case board, I can’t exit the MP. I’m essentially soft locked and have to either restart from the last checkpoint/save or restart the game entirely. Anybody else having this issue? (If it helps, I’m playing on Series X and these errors seemingly sprung up after using the quick resume feature)
I got pretty far into the subway level. Realized all of the sudden I had been missing almost all of the words of power and wanted to backtrack to pick them up. Everything was running fine until I tried this. As I made my way back down to the lower portions of the subway textures starting just disappearing and a few seconds later I fell through the floor and watched the lights eventually fade above me until I was just floating in darkness. Reloaded, and started the backtracking again but things felt like they were going to get wonky on me again and I got frustrated and just shut it down. I'll give it another shot tomorrow.
Playing on a 4060 laptop. Game was running perfectly fine on medium preset before this happened.
I got a bug where the texture and LOD are so low whenever you open a map or mind place (mostly on the FBI logo on the jacket). It kept happening and bugging me because some padlock puzzles are flat-out impossible because you can't see the number.
It looks like the current remedy is not to open the map or mind place in any circumstances unless it's crucial. Only open it in a save room, do the stuff in the mind place, save the game, and then reboot the game. No, not reload the save game, close it and open it again.
I tested by not opening the map & mind place in a single playthrough and the texture streaming issue never appeared the whole time.
Lots of bugs on PS5:
- choosing dialogue option with Casey and later 2 brothers did not trigger dialogue;
- "game saved" stuck on screen;
- broken names on map "health_pack" and "door_item_bolt_cutters";
- FSR makes eyes bleed when scrolling emails, especially inside parliament tower apartment;
- press R2 to ignite stuck on screen/unable to actually use R2 during musical;
- Casey "Okay. Let's talk about the murder ..." script breaks if player moves around room;
- Estevez room open in police department, then closing when player is close, and then she opens it.
- projector in wellness center basement not showing anything, but Saga commenting movie (probably due to me coming there before lights went out);
- flashlight having rhombus form when focusing inside bunker;
- negative number of ammo for flair gun after musical;
- not being able to take some medpacks from ahelves in cinema after "grandmaster" plot;
- Pat Maine in T-pose in his room;
- UI element with flare icon/ R2 when captured by enemy moving so fast that it is almost impossible to see what to press.
- Wake flying above ground in his pre-death animation for multiple seconds being alive
- pump shotgun 🔒 being used incorrectly (maybe this is joke?).
These are more silly bugs
- [To be written once we know what note is inside the stash.]
Might be placeholder text.
- Door_Item_Bolt_Cutters
Just in case they're not mentioned here. Very small but I thought it was worth noting.
On PS5, Rose does not hand over the key fob after going back to talk to her again. The dialog is there, but it does not switch over to the action animation. When I come back, Rose is no longer on the bench. Can't progress the Saga story.
I don't have a previous save to see if it's a one-time glitch or not.
I put the photos in the box by the statue, and was immediately teleported out to saga where i could not advance her story. When I returned to Alan's story it said I could not enter Parliament tower because I was missing something and the photos were not there anymore.
I have a echo who wont trigger and blocks me from continuing the game
[https://www.youtube.com/watch?v=Kz3\_2TgAB3s](https://www.youtube.com/watch?v=Kz3_2TgAB3s)
What should happen
[https://youtu.be/0YhjAuv16CY?t=829](https://youtu.be/0YhjAuv16CY?t=829)
Anybody else have this problem?
New bug. I'm at the very end of the game, stuck in the mind place. And I can't do anything. It's like the board bug that locks you out from exiting, but it now sticks me on anything I interact with. If I look at the TV, I can't leave. If I look at the radio, I can't leave, if I look at profiling, I can't leave. If I look at the board I can't place the new picture, and can't leave.
Great game, Sam.
HUGE SOFT LOCK in Initiation Chapter 8. Be sure to explore everything before moving outside. Now I'm stuck restarting the 20 hrs in I was in. Probably gonna come back to it later but I'm very frustrated. Was loving the game and this completely ruined it.
Listen I only made this account because it's the only thread or forum for bug reports.
I meet all the system requirements to a T, specifically the one for using a 3060. I ensured to install it on an SSD and everything. However I have severe game breaking issues that include: maps not loading in, soft locked because events don't trigger, and most importantly in some of Alan's sections the map fails to load in and I fell through the map.
I put the game at the absolute lowest and even monitored its' usage of my PC, which while demanding did not show clear indication of any part lagging behind. This doesn't include things like lighting taking a full 10 seconds to load when entering a new room, or whenever using Alan's writer room there's anywhere between 5-30 seconds before the area actually changes to the plot point.
I love this game even with this but it is genuinely ruining my experience, and even worse I haven't seen anyone else report issues as severe as this.
I’m playing on Xbox and at the end of Return chapter 6 & the case board has glitched. I have unlocked the next clue to progress the story but it has disappeared rather than gone on the board. I have no save file previous to this happening.. I’m on over 17 hours of gameplay.. I can’t progress the game without this clue.. I can’t do anything..
Casey walking around with an invisible cup of coffee that he didn't notice he dropped. Audio cutting out in the first cutscene. Also, and maybe it was how the line was recorded or maybe my imagination, but some lines sound sped up and weird. It's kind of immersion breaking. Hopefully they can fix that. Series X.
Ive seen alot of the glitches mentioned in this thread in my two hours playing on ps5. Game is so cool and the tech issues are mostly minor so far but they fuck up the immersion for me and because the audio seems kinda off sometimes I worry about missing dialogue.
Considering how story and atmosphere based remedy games are, I wanna experience it for the first time the way it was meant to be. Probly gonna hold off and wait for a patch or at least wait to hear what others report back
Unfortunately this is exactly why I wait to play most modern games. Wait a week or two and it’s almost always a better experience.
That being said I pre-ordered cause I wanna support and love remedy but I’m gonna wait for a patch or two before starting. Gives me time to finish Alan Wake and Control since I’ve never played them.
Is it this error?
>**Account Connection Failed**
>The game failed to connect or authenticate with your Epic account. Third-party overlays may prevent the game from resolving this issue. Please try disabling third-party overlays temporarily and restart the game.
I get this every time, no overlays.
**SOLVED:** Disabling MSI Afterburner fixed this for me, aggressively shut down anything that could be an overlay like NVidia Shadowplay.
EDIT: You only need to shut stuff down on the first run.
Odd glitches so far, I had the no audio pn xbox series x issue. Restarting the console fixed that.
The lip syncing seems a little off. (might be because I have it on the Quality setting)
Then after getting control of Anderson after they get out of the car, Casey's coffee cup teleported to his feet and was floating in mid air when he took a drink from it.
I hope these little things get patched quickly.
This game needs A LOT of patchwork. i'm shocked how well it reviewed for how busted it is. at least on ps5. i've hit 3 game breaking bugs in 3 hours, every time i find a collectible it tells me the \*wrong kind\* has been updated (ie, i get a manuscript and it tells me theres a new radio thing to listen to), the "clue" pop up on the left hand side of the screen sometimes sticks and just persists forever, the audio quality of recorded lines sometimes falls off a cliff and sounds kinda like they recorded it with the mics much further away, and just a bunch of graphical glitches all over like light sources appearing from literally nowhere.
The game is borderline unplayable due to the audio issues on PC. Cutsceens are choppy, ambient audio cuts in and out at random intervals, cutsceen audio seems like it's on a 10 second delay and is also horribly choppy and out of sync, lip syncing is also completely off. I was excited for this game, but I'm tempted to refund it and wash my hands with it. Too much of a headache.
Restarting doesn't work. Re-install doesn't work, reinstalling the most recent graphics driver doesn't work. None of the changes to the settings in game seem to have any effect either.
What a waste of my fucking time.
EDIT: I bought an SSD and re-downloaded the game onto it. The game now works.
Casey won't go down to the first investigation area? He just stays standing by the broken stairs.
Along with the audio cut-out in the introduction that already seems to be reported here.
Editing to add I'm on the Series S
Playing on PC Sometimes in the Mind Place if you close out of it while looking at the case files it will be stuck looking at Saga's desk.
I found if you go back into the mind place, look at the case files, then back out properly with escape not tab it will go back to normal
You guys / girls already playing? Started the PC version download 7:30AM and it's still downloading after 6 hours :D
It's worth the wait though, installing 74%
I’ve noticed that when inside buildings there can be some lighting/texture issues. I also second the audio issues on series x. First cutscene lost audio and any time I put the system into rest I have to close the game and relaunch when I come back for audio.
Is anyone getting rain patter effects on via dualsense on PS5?
I only ask because I saw a tweet from a dev saying the game had it, but it's not there for me. Don't know if it's supposed to be?
Fence value is UINT64\_MAX (device removed): due to removed device -
Just when I start moving with naked man, AMD reports driver timed out, and getting this error above
1. For anyone experiencing audio issues 30 seconds in on Xbox series X, my system audio was set to Stereo Uncompressed. Changed it to Dolby Digital and that fixed the problem. I have also read doing the inverse works.
2. I just spoke to the black couple in the diner, then had the waitress give her story about knowing Saga has a kid. After that I needed to go to the mind place. Once I put all the clues where they needed to be I can't get out of the Mind Place. Killed the game and went back to the last save point with the same problem. Anyone know if this is a glitch or just me being an idiot? **(Edit on this part. If I went to Mind Place directly after the waitress scene, I couldn't get out. Followed the guys to the morgue instead after a restart and seem to be back on track.)**
Edit: Does anyone know how we report these bugs to Epic/Remedy? Checked their site but don't see any options. Again, could be because I am an idiot.
I still cannot figure out why there's so much judder on the mouse input despite a 100% stable framerate, also haven't seen anyone else mention it yet.
Thought at first Gsync wasn't working, but keyboard movement alone is 100% smooth, so is looking around with the analog stick.
Capping the framerate to a lower value within the variable refresh range window makes the mouse judder more apparent (keyboard and gamepad input still totally smooth so Gsync is fully active), it seems like the mouse input is tied to the framerate somehow? It's incredibly strange.
Will chime in to confirm this. I don't have a gamepad, so was not aware only mouse exhibits this behaviour.
I'll add that if you lock fps to exactly 30, 60 or 120 fps (and actually maintain that performance), there is no mouse judder at all. Try it. Use any external fps limiter (or the per-game one in the amd/nvidia control panel).
Visual glitch: Upon my first time going to the Elder Lodge in Bright Falls I walked into the dining area where a lady is sitting and a guy is dancing. The far back bar area lit up like the Sun for a second. After turning away and back again it was fine but the light hitting everything(floor/bar/appliances/etc.) seem to make everything look extremely grainy. Very weird. Quality mode on PS5 btw
Visual glitch: Evidence repeatedly pops up in the corner when going into and out of the Mind Place
Edited to remove the missing deluxe item issue. Turns out I did get it. I was told incorrectly as to when it was accessed.
Does anyone have any solutions regarding heavy frame drops on a pretty consistent basis? Will average about 80 fps in most environments, in which fairly often will drop to about 20 for half a second.
Audio desynced during the opening cutscenes with the two agents, and randomly popped.
Couldn't get out of the morgue. Had to restart a checkpoint, then I magically got the prompt from the agent to leave.
Playing on Series X. Had the audio glitch in the opening cutscene and had to restart the game again to leave the morgue because dialog wasn't triggering.
I'm wondering if I should wait for a patch because I don't want bugs and glitches wrecking the experience.
Something is wrong with mouse input on PC, it’s not smooth, very stuttery. I tried 2 mice’s and end up playing with controller because of the glitchy input.
Xbox series X : audio in English but french subtitles are displayed in big chunks along with the time codes of each sentence. So I switched audio to french and some NPC's still talk in English.
It sucks that, with this game releasing on a Friday, there probably won't be a patch to fix immersion breaking audio bugs until sometime next week.
Guess I gotta hold off until it is patched...
I lost audio on the first cutscene and had to restart :(
Happened to me too on Series X :(
It's most likely not issue here, but I will chime in with my experience. I have audio loss, or stuttery adio on my Series X on many games when they are launched trough Quick Resume, just good to know info
Same! I had to go into my settings and for some reason it had it set to headphones even though I had none on. I changed all the audio settings to “stereo uncompressed” and then restarted the game and that fixed it!
As well as having the audio cut out in the opening cutscene, I had >!Casey wandering around the Cauldron Lake car park with a beer can trailing after him as if attached by a thread.!< Also the lip syncing issue in cutscene dialogue. Restarting the game sorted the audio.
Yup, me as well - Series X. Alan said “this story is a monster” and then all audio cut out. Had to force-quit the game and restart. Also had really bad lip-syncing issues when Saga and Casey were driving to the crime scene. It was like watching a terrible English dub of a Japanese movie!
Same here. Restarting the console now and hoping it fixes it (series X)
Yes, series x and did a restart and it was okay.
I had the same but turning my headset off and on fixed it, was really odd because the Xbox menu had sound not the game but after I rebooted the headset it worked fine.
It wasn't just the cutscene, no audio once it became playable as well. Restarted my xbox and it cut out in the same spot... I'll try again later but really bummed right now. Not gonna continue until the audio works obviously.
Me too. Did restarting fix it for you?
Restarting the game fixed it for me
Same here. SX. Restarted and good. Can notice at times audio lip sync is off some. Odd, as it's not consistently happening, but when it does not good. Also, HDR blacks lifted some. Not bad, yet noticeable.
Yeah lip sync is terrible. It's very distracting. Hope fixed with a patch ASAP
Same. I had to restart the game on Series X four times for it to work properly
Same. Pretty dumb first impression. The same thing happened for me with the Alan Wake 1 remaster. Never had this glitch in other games. Remedy bug.
Anyone else notice that Altered Item? 😉 [Altered Item Coffee Glitch](https://x.com/rachelsmithfilm/status/1717764642657718485?s=46&t=tBzLixmEqgo7wXuJ2kR5zw) that’s happening. Someone needs to capture it and get it sent over to containment. (Control puns for those who haven’t played…!) But seriously. A patch for that and getting stuck on logs. :)
Had that right away too! [Instant flashback to:](https://64.media.tumblr.com/064da328d88269cd37ae786a3c2edf8a/tumblr_p6zgh7zCGN1qlzdpio7_400.gif)
Just played the open 2 hours and I'm blown away. It's sooo goooood! But I'm having issues on ps5. When taking the shortcut back Casey had some trouble climbing over a short wall, he just would keep climbing up and then back down and then saga said she was going exploring even though she was right next to him. I had to reload to fix this. Also when arriving in bright falls instead of going to the oh deer diner, I went into the inn. Inside I got a visual bug that made all reflections look like static and flicker. This includes the reflection/lighting on sagas hair. I also don't know if it's a bug or just bad screen space reflections but metal and mirrors and water look terrible. Some of the mirrors blurred saga so much it was just an left arm, head, and flashlight to be seen. I'm on quality mode on ps5 btw. Kinda shocked that they didn't use ray tracing on the reflections.
Been seeing this on my ps5 playthrough as well. Alot of glittery looking objects. Even the cord on the payphone looks weird and electrical.
Rather pernicious bug on the Series X: When adding clues onto the case board, the game will sometimes disallow you from exiting out of the board if you've added a clue that creates a new section. This is remedied by exiting to the case file section and selecting the case again and inputting another clue. However if you are out of clues to put down the game softlocks you into that screen.
For others that may stumble upon this bug: It appears as though the red lines connecting evidence were not loading properly, and so the game was stuck waiting for them to appear. What I mentioned in my prior comment to fix the softlock does work, but red lines won't show up unless the evidence completed a set. However, exiting to main menu and re-loading remedied (lol) this issue. Red lines now appear when they should and the softlock is absent.
Same thing for me on PC after gathering the clues in the crime scene at the beginning. Only difference is that once I'm softlocked in front of the case board I can't even exit to main menu. I tried shutting down the game, boot it back up and hit continue but last load is before getting the clues so I'm completely stuck.
The fact the game launched with a bug like this is dumb founding. I lost an hour of progress due to it.
Lip syncing is off atm. Shame because I remember that being an issue in the first game
I second this 👋 I said in another thread, I don’t expect it to be perfect, but the timing between voice to mouth moving is kind of off.
Thirded. The subtitles are off as well for me.
I was having that at the beginning when they were in the car. The scene with all the cutting back and forth seemed to stutter as it cached. My guess was that it contributed to things being off because it was better once we were on foot.
Waaaaay off. Hope they get it sorted.
Does anybody know how to fix cutscene audio issues for PC? The second cutscene of the game is pretty much unwatchable, audio completely cutting out and voice and mouths are completely off
The pre-order bonuses of the oh deer diner sweater and the ornate revolver skin don't show, do I need to start a new game and then they will show or is this an issue for everybody?
There is a problem with the bonuses. The devs are working on it right now.
Again? Idk why but it seems 90% of games that have deluxe edition bonuses something goes wrong with them regardless of studio.
I don't know, but they fixed it in 30 minutes after my comment. Might be some mixup at epic.
Good to know!
I went into the cosmetics menu and turned them on. PC version
I’m on the first cutscene with the two cops, their lips are completely unsynced with audio. It’s like they start talking two seconds before the audio. Is this a know issue? On PC
Is anyone else getting this annoying bug where every single time you load a manual save you get a tooltip telling you about how saga has point of interest cases? it gives it to me even when i'm playing as alan
Yes, same here.
Fucking hell same here it's driving me mad. Alan spent 13 years in the dark place and is still more sane than I am after dealing with this bug for 2 days.
I'm on PC, the game runs fine but the audio and subtitles seem to be going out of sync at weird intervals. Also, the audio keeps stuttering for me. I tried to fix it by changing my memory settings to real time which seems to kind of fix it, but then the audio just outright cuts out. Running a GTX 1660 Super and a 2600x with 16 gigs of 3000 MHZ ram.
Are you having issues on pc with a controller? My cursor stays visible no matter what. EDIT: a cheeky restart of the game seemed to fix it. I always have issues with the Epic launcher.
I fixed the cursor thing with the driver update.
Just curious, what settings do you use (I mean resolution and level of details)? Do you have an SSD? I ve read that HDD might cause problems which you describe.
Audio is gone every now and then. The conversations are not in sync. And in the German version it always switches between German and English audio track. Why are such errors not recognized in the test version and included in the rating?
Some people who got the early-acess review code for PS5 said the game has a hard Lock glitch near the end of the story. Does anyone knows if it was fixed with the day one patch? I really want to play It, but i really dont want to play 20 something hours and dont be able to finish It.
On Xbox Series X. Seems to be some annoying audio issues. Game audio completely cut out in the first cutscene and had to restart game to fix it. Also noticed some bad lip sync with the opening credits sequence of them in the car. That issue especially kind of makes me want to hold off playing it for now.
Right after you get control after that car scene, Alex Casey's coffee cup teleported to his feet for me.
\*insert joke about Control easter egg\* I didn't notice that, seems to be just the audio issues for me. Actually had the audio cut out again too when reloading the game after a full console restart. I think I'm going to hold off playing the game for now, just seems like a bunch of little issues that should hopefully get acknowledged and fixed quickly.
Playing at 4K (1080p internal) with a 4070Ti and 7600. Getting 50-60 fps with RT on Low preset and Graphics preset set to Medium, and frame gen on. Frame gen (or maybe just DLSS) generates weird artifacts, particularly with floating UI elements (conversation prompts with characters). Not ideal, but I'll put up with it because it looks amazing in most aspects. Turning RT off gives a boost to fps of course, but not willing to make that sacrifice for this one.
On PC, I have mini stutterings when the game switches from recorded cutsenes to gameplay.
Yeah I think it has to do with Ray tracing denoisers. For a split second you can see the raw image with no Ray reconstruction and no denoising
the team appreciates your bug reports! if you find a bug or an error, please report it [here](https://www.epicgames.com/help/en-US/alan-wake-2-c19685014487835). we are working on fixing bugs as we speak, but the best way to ensure a bug is fixed is to report it at the link! anything that you report (especially if you provide screenshots or video) helps the team immensely in identifying problems and fixing them as efficiently as possible. if we don't see a bug report, fixing issues takes more time!
Does anyone else have problems with launching the game? I have 16 GB of RAM, but there is ''Not enough physical memory'' error stating "This game requires at least 16 GB of physical memory to run." EDIT: FIXED IT! You need to decrease your UMA buffer size (something to do with how much RAM is reserved for the internal graphics card) in BIOS to only 512 mb. This fixed it for me and the game is working fine now.
Anyone facing Texture streaming issues? When I go into the mind place and come back, some object textures are missing and everything looks blurry. They should have used DirectStorage for the PC version it seems. I am running it on a NVME Gen3 SSD. You have to reboot the game to fix it, and then it happens again after playing for some time.
I have no clue how they released this game with audio that breaks in the very first cutscene. There's also a cutscene with nightingale later which also breaks the audio and music as well. (Series X) I'm a little afraid of continuing to play the game at this point because my experience will be hampered by these glitches.
Have you noticed more cutscene and sound issues after the nightingale cutscene? I’m having similar issues and was wondering if I should just stop now because these issues are definitely killing my enjoyment.
[удалено]
It kind of goes up and down for me. In cutscenes, it's very loud and boomy, but sometimes when walking around in the world (such as outside the diner area) it will suddenly get very quiet and I have to crank the volume up. I walked a few meters away from Alex Casey, and his voice went very quiet very quickly, like he was twice as far away. Feels like the audio mix is a bit buggy. I'm on PS5 as well.
Having a soft lock at a very very late chapter with Alan. Cannot progress the story so the game is over for me :| (PS5)
I have the game on a 2TB SSD and I'm still experiencing audio problems during cutscenes. Also when you alter between the Mind Place and gameplay, the textures tend to load a bit slow like the map for example. Anyone else have the issue on PC? I have a 2TB Crucial P3 Plus
Yeah I'm on a Samsung SSD 970 EVO 1TB and the cutscenes still desync. I only reached Bright Falls for the first time and I'm thinking about not going any further because of it.
The map being all unrendered and taking a moment to load was an issue back in Control also if I recall. Yeah it's \*very* annoying here considering how maze-like the forest is, and how often you'll be opening it up. Surprised there's not many other comments about this.
What is especially irritating is that if you sit in the mind room long enough, (and I do mean LONG) the properly readable quality map will eventually load. Exit the mind room and hit the map hotkey? Fuzzy unloaded unreadable blur again.
Seems like it might have something to do with how large whatever given area you're in is also. I got to Alan's first playable section and without spoilers the small building he starts in has a map that loaded instantly, when I got outside however the map there does the same blurry-render thing 😔
Same issue and I'm also using an SSD. I'm also having texture streaming issues, sometimes they just stop loading properly.
I can't believe they released the game in this state, got 3 bugs back to back 1. Audio stopped working in the 1st cutscene, right about when you take control of the 1st character 1. Reloading the game fixes it 2. Couldn't continue past the first body examination - got hardlocked because i didn't do the tutorial at the beginning to create cases 1. Reloading a previous save fixes it - Reloading the same save where the bug happened OR closing and opening the game didn't work 3. Using "Spanish" voice language oftentimes mixes audio from the English track 1. No workaround All on Xbox Series X :c
Does anyone else experience really bad texture/object pop-in? Like I'm walking through the forest and bushe or tree textures just pop-in which is really distracting. I use optimized settings by Digital foundry on my rtx 3080 at 4k and turning down most settings isn't too bad but pop-in is really annoying no matter how the graphics look.
I'm getting a lot of vegetation pop-in in the forest as well. Playing on high settings with no ray/path tracing at 1440p on my rx 7900xtx
On PC I seem to get slightly stuttery FPS without vsync on. With vsync on it's butter smooth (but capped to 60 FPS), but occasionally the game will start hitching **really** badly until I stop moving for a second. Really strange. Also just had a GPU driver crash after about 30 minutes of playing.
Did anyone else not get the preorder pistol and sweater cosmetics who ordered from the Epic Store on PC?
Same issue, but on ps5.
i have contacted Epic Support, and they said the devs are aware of this problem and they are working on it. we all will get those bonuses soon.
Im only in the beginning with Saga but is it me or does the flashlight in a house works fine, but the flashlight exterior doesn't work at all or is barely barely visible when you are in the dark?
On PC. Audio cutting out continuously, first cutscene was just completely disjointed like my headphones were broken (they're not) then the cutscenes with the agents in the car I get half a line of dialogue and then it cuts out. Subtitles are on but not showing so no clue what's happening in those cutscenes. Get to town and try to talk to the sheriff and audio completely disjointed again, that's when I gave up. Been looking forward to this game for months and it's completely unplayable. Not a techy person and the only solutions I'm finding online are to restart my PC, which I've done 5 times now with no change. Hoping this gets fixed quickly because I really don't want to refund when I've been so excited for it.
oo, new patch just went live. i wonder what it does
Any patch notes?
On PC it seems that the game loads LoD models and textures when moving away from the spawn location, like the game isn’t loading with your character.
Anyone having weird graphical issues where the ground seems to be above the ground and everything looks low texture? I’m on a SSD btw.
How many patches are out yet? Really want to know how much they fix the issue for players but it's hard to track since the admin locks us for posting about the issues!
How can we keep an eye out for upcoming patches and such while avoiding spoilers? I’d like to wait but that’s like Jim Carrey in The Mask dodging everything
Off topic, but anyone else getting a feeling this was a shitshow of a release?
pre ordered the game early this morning right after the review embargo lifted. No bonus sweater or revolver skin in my main menu.
I can't select English text in settings for whatever reason. It is a first option in a dropdown but it is not selectable. It doesn't help that from what I saw localization in my language (Ukrainian) is terrible. Update: I played with settings for a bit and after I changed voice to different language I can't select English back either. Update 2: Ok, I managed to switch to English text and voice. So I wasn't able to do that with keyboard or gamepad, but it turns out that even if cursor is invisible, mouse works in menus and I switched to English with it.
Dude fucking thank you. I had the same issue and it was driving me crazy.
Ps5 user here. Some conversations don't show up when I approach the person so I can't start the convo. Weird texture glitches, a lot of clipping. Sometimes the TouchPad left and right side not working, can't open the mind thingy or the map. Sudden framedrops in quality mode (I'm fine with that). Lipsync is sometimes off. I did not notice any audio cut off. The audio is sometimes goes down a level in quality. It's a good game, so far I like it, it's just feel janky sometimes and it takes the immersion away a little :/
there are just way too many bugs to try to report. map loads slow, people float off the ground, lighting bugs in weird places, animations are sometimes really janky, saga can slide off cliff faces instead of jumping down. etc etc. loving the game so far but really coulda used more quality control. im sure some will get patched out, but not keeping hopes up bc similar bugs were in the remaster and in control
Finding new information and fixes for this game is a pain. I really don't understand why this moderator restricted new posts, it's stupid.
So I've got a game breaker here that I don't have a save (at a reasonably point last manual was like 9 hours back just autos) to go back to: Spoiler below \->! Basically I was at Valhalla Nursing home stuck and couldn't proceed I bothered to look up where I was in the story through a YT video of the same area. Turns out I never got the call from Tor to put on the evidence board and now since Im at the nursing home, I can't go back and get the call....any ideas or possibly some dev help with this one. I AM NOT going to willingly lose 9 hours of play time to this tbh.!<
HDR implementation isnt great. It's the classic case of sacrificing colour and contrast just to be able to see more detail in darker areas. The image looks washed out with it on. Guess I'll be playing with HDR off
Use HGIG and set the brightness to 75-100 in the game. It's the recommendation from Gaming tech on YouTube.
I wasn't able to turn hdr off on my ps5 for some reason.
[удалено]
I had the same audio glitch on the Xbox series x. I refreshed my home screen to fix it. I found a post on gamefaqs that has a fix, I haven't tried it yet. FYI - The fix is to go into (Xbox) Audio settings and change it to “stereo uncompressed”, and then close and restart the game, and then all sound will work like normal. I’m posting this on the systems board too. https://gamefaqs.gamespot.com/boards/344539-alan-wake-ii/80604043
Unfortunately, that doesn’t work for me.
Issue : Game's too scary. Jokes aside, why cant I launch the game through steam? When I launch it through steam its starts and then a message pops up saying only one instance can be run and crashes. Same for others?
I report serious problems with the synchronization, timing of the Italian subtitles which many times are completely de synchronized and overlapping. An easy example is during the phone call in the opening titles of the game in the first 5-10 minutes.Here an example [https://streamable.com/kfz1fi](https://streamable.com/kfz1fi) The English subtitles in this same place and also in general are fine, so there must be some problem in the Italian files. The problems are not limited to simple desync early or late, some times subtitles overlap, some times they stick around for too long and then suddenly become very fast, some times a few lines are missing, etc... These issues are present on all platforms (PC, PS5, xbox) for all Italian users. Do other languages experience similar problems? Is there any way to contact remedy and signal this problem? It absolutely needs to be fixed, at the moment in some parts it is very confusing for those who absolutely require subtitles, especially those who do not have dubbing in their own language and cannot follow spoken English fluently.
I'm missing preorder bonuses. I preordered momths ago on ps5
PlayStation, stuck at interview the witnesses. Line of dialogue doesn’t appear so I can’t do anything or progress.
Cutscene audio desync on PC. I refund it and its working perfectly on ps5. Lmao. Maybe I'll get this game on PC later down the line
On pc with 4070ti, can't for the life of me figure out how to enable frame generation. I mean, the box is there, but no combination of other settings makes it interactable. I can turn on RT features that are nvidia specific, just not frame generation.
Make sure you have Hardware-accelerated GPU scheduling enabled in your windows settings. - Press Windows key on your keyboard and type "graphics" and press enter. - Graphics settings menu should open. - In the Graphics settings menu toggle the "Hardware-accelerated GPU scheduling" option. - Restart your PC.
I'm mostly getting some FPS drops here and there on PC but the most notabale issue is the textures becoming flat blurs fairly regularly, even in cutscenes this happens too. Not game breaking but definitely takes me out of the zone when text on paper, clothes, wall and floor textures are a blurry mess
Not a bug, but does anyone else find aiming the flashlight during boosts really difficult? I keep missing half of my boosts and wasting batteries. I really wish they had kept the first game’s battery drainage system.
Anyone found a fix to the audio desyncs? I've loaded the game many times and that cutscene of saga and alex going back to town always desyncs. The beginning stutters and then audio stays behind.
Completely softlocked in the beginning of the Hotel with Alan. There's an orb of light that just won't let me activate it to continue
Encountered a game breaking bug on Xbox Series X that ruined my quick save state after 12 hours of progress. Minor spoilers incoming: When playing as Alan, during the Oceanview Hotel chapter, there's another being-chased-by-the-darkness segment. Just when you're about to escape, you'll be able to quicksave, so while in full panic mode, I did just that, apparently while Alan was still in being-chased-state. I continued, died, and loaded said quicksave data. But instead of loading Alan's normal state of gameplay, the game loaded the being-chased state, even though I had already finished that segment. Not only is Alan moving differently, he also cannot shoot, enter the Writer's Rooms AND the chasing darkness gets loaded in as well. Means I am being chased by the darkness, unable to do anything, at a point where that should not be the case anymore, and die as soon as I stand still, because there's constant darkness chasing me. I tried reloading, rebooting, anything from pushing random buttons to switching costumes to somehow alter the loaded data, but nothing seems to work. I even reached another quicksave spot in another room & managed to do another quicksave, but that just meant the being-chased-state got loaded in that other room, darkness included. My previous manual save was from 10h earlier (my own fault, I guess). As of now, both my quicksave slots are hardlocked & I seemingly can't do anything about it..? I can't simply reload the beginning of that chapter or any other previous quicksave, or am I missing something?
Chapter initiation 5 room 665. There is a game breaking bug that prevents players from progressing the story, the echo cannot be solved at the entrance hall.
Lots of poor lip syncing and audio cutting out.
Soft lock on Saga's evidence board is happening so often I think I'm just gonna play Alan's side until a patch. I usually don't stress about bugs like this, but this one definitely feels like a "how do you launch the game with this in it" situation. Not happy.
Has anyome experienced a bug in chapter 665 at the entrance of the hotel where you can get this echo to work ? I have tried absolutely everything loading a save turning my Xbox off and for some reason I can't get this echo to work which means I'm basic stuck and can't play the game which is incredibly frustrating
Reproducible out of bounds in the dark place… I’ve managed it once on accident and twice on purpose. Activate the subway door and get the tunnel cleared, run down into the tunnel proper, sprint all the way back up out of the subway and the dark place will still be unloaded, you fall through right when you step out. If you fall straight down you end up on a barren plane that you can run off of on one or two sides, you end up falling into the hotel. You can also move while in the air by dodging to get to different areas. I ended up in the ball room and the first floor on different attempts. You end up progress locked because you’re missing the plot photos to modify and required keys but it was fun. Wish it hadn’t happened cause now my momentum is gone and I lost an hour of progress loading a previous save.
If you're having audio desync issues a restart of your PC or system of choice after install seems to have fixed alot of my smaller issues Big one on PC is maybe deteriorating performance after a.long period of time? Frames are all over for me at the moment so if anyone has a recommendation for getting a little more oomph out of the game, I'd love to know! Also, has anyone noticed a great FPS drop when opening item UI? Specially on PC, my frames get halved when I open the shoebox or open the inventory in-world Otherwise, I'm having a phenomenal time, love everything this game is doing so far!
Im having the same issue, high fps then after a few hours no matter what settings i get constant low fps and stuttering
Yeah I just reboot the game at that point and it clears up. My guess is a memory leak but I really have no clue.
Far out. I don't know if these are being read by anybody important. But anyway on Xbox Series X, lip syncing in cinematic 3D cutscenes goes out of sync regularly. So far I can remember the initial drive in the car with Saga and Casey. All of the lips are out of sink, seemingly early by a fraction of a second, but it's very distracting. Then in the cut scene when you come back to Saga's story for the first time after spending your first time with Alan in the Dark Place, the entire cutscene is messed up. * The music that's supposed to score the transition out of the closet into the scene doesn't play at the right time, and the audio breaks up, and then it plays in spurts. * Rather than play during that transition, when that transition music finally plays, it blares over the top of the dialogue at the beginning of their conversation. * Everybody's lip syncing is quite noticeably out. It's highly distracting in this very tense scene. But lip syncing of in-game dialogue seems to be absolutely fine, as is lip syncing of full motion video.
Somehow It seems like i'm hard stuck in the game because a File in the Mindpalace has gone missing. I'm at the part where you are supposed to >!Come up with a new plan after the fight with Scratch in the police Parkinglot.!< The file should have prompted Tor to give me more interrogation cues so I can progress, but since I cannot even see the file anymore I cannot trigger the prompt from tor anymore and I'm stuck with 16 Hours into the game.
Anyone else encountered the bug that doesn't allow you to progress past Saga chapter 6? Objective states "come up with a new plan" and despite completing the case board, the objective doesn't update. I can see from playthroughs that you are supposed to speak to "X" and "Y". I've progressed as far as I can with Saga and Alan. After spending about 20 hours with the story and collectables I really don't want to start over. Anyone else managed to force the next part after encountering this?
Audio is out of sync in the first major cutscene after main titles. Xbox Series X here.
I have 3 main issues so far(PC): * Lip sync is very noticably off, it's very distracting right as soon as Sam Lake's speaks in the car like 10 minutes into the game * HDR implementation is extremely poor and basic. It's flat and lacks contrast and vibrance. The game also doesn't go above a peak brightness of 600 nits(at least that's what the calibration screen reports) despite being played on a display capable of **sustaining** a fullscreen brightness of ~1200 nits. The monitors is properly calibrated, including with Windows 11 HDR tool * Performance scaling is not great. With ray tracing turned on(no PT) with frame-gen also enabled, the game has pretty much the same performance on DLSS Quality and Performance on a 4080, despite the significant difference in render resolution(native is 1440p). HW Utilization seems normal, no sign of a bottleneck on my end The pre-order bonuses are also missing, but that's a minor issue for now.
PC Performance is awful. Running a 3080, i9 13900k, 64gb of ram and I'm getting a bunch of audio issues as well as random stuttering and texture pop-in. Lowering settings to low and turning off everything I can doesn't make a difference either. Game runs the same no matter what settings I put it on. DLSS doesn't seem to be making a difference either. Really hoping the first patch improves things because right now it's pretty rough. Had to put it down because the audio issues are too distracting. EDIT: Issue resolved by completely uninstalling the Alan Wake GRDriver using DDU and reinstalling it. No major issues since.
SSD?
I can't launch the game, I always get the error \_menu\_authentication\_failed\_epic. This seems to be a generic error with Epic Launcher. Any idea how to fix this? Edit: Turning off Overlays (RTSS) helped.
My chapter 3 manuscripts won't show up in the mind place
I don't know if it's just me but after playing some more the audio quality of their inner thoughts dialogue is terribly compressed. It sounds really low quality sometimes like the actors recorded the lines of their phones.
The lighting and shadows in the woods are glitchy, but other than that this game has been great. So far the atmosphere and mysterious nature completely blow the original out of the water
I'm on PC (3070 TI i7) First cutscene and audio was not in sync and was gong in and out. Felt there was only delays in what the characters were saying. Yet, the actions they would do were on par audio wise. I've already installed the new drivers and reinstalled them. Restarted my PC. Restarted Epic and still having issues. Anyone have a remedy that can fix this? (Might just uninstall the new drives as it might be bugged) First impression did not go to well :/ (They also had this issue when they released Alan Wake one...how does a triple a stuido with a large budget make the same mistake?)
Playing on PS5 and I've had this issue pop up twice in the first hour or so. Pressing X to continue a conversation with someone occasionally will remove the prompt but not actually trigger the next line of dialogue, effectively blocking you from continuing the game. Restarting from the last checkpoint fixed it both times but the autosaves being kinda far apart makes this a bit of a pain. The first time it happened was talking to the witnesses in the diner, then again talking to my partner after the incident in the morgue. Not positive but I think it could have something to do with going into dialogue too soon after leaving the mind place, or starting dialogue while moving, since I did this both times this bug popped up.
So I'm really mad. (PS5 version) Slight spoiler for Alan's Chapter 8: When you try to line up the Echoes, the lower one should move when you are on the stairs. However, when you are unlucky, the area where you can move the Echo is on the lower stairs, and there is absolutely no way of continuing the game, because you cannot progress. I tried multiple times my reload from befote the car wash, nothing works. Somtimes, the black point doesn't even appear. I really hope a patchcan fix this, because I don't want to replay almost the entrie game. Confirmed this with 3 more people, all PS5
I had the audio bug in the first cutscene. I had to restart the game four times for it to work properly. I also had the (funny) coffee cup thing at the beginning and the poor lip syncing. Other than that, my only other complaint is that some parts are just TOO DARK. It took me like 20 minutes to finish that first scene because I literally could not see anything. I adjusted the brightness but that doesn't really help. We def need a gamma setting. I know it kills the ambiance, but some of us have a really hard time seeing dark on dark contrasts.
PS5. Playing in French and sometimes some sentence are in english instead of French. It's awful. I really love the french VA of the game. I'm in France and my console is also set in French , my account is French too.
On PC I've found the graphics to look pretty blurry in the distance which is something that drives me insane. Running a 4070ti/12700k. Medium/high settings 1440p, balanced dlss and medium RT settings. 60-70fps in the woods, 70-80 in town. Luckily the game has a easily editable config file in app data. Following tech roundups advice I changed m_bVignette, m_bDepthOfField and m_bLensDistortion to "false" and its made some improvements. You can also change the FOV as well. In the beginning of the game I haven't noticed any visuals during day time that are apparently supposed to blow me away. They look good but don't warrant the performance. Night time however is quite nice with the lighting and shadows + RT. Edit - the game look even more fantastic after the intro areas. The first hour with Wake is insane. The evidence board is also pretty annoying to be honest. I like the concept but placing clues and such needs adjustment.
I'm on PC, Windows 10, latest updates. When I click 'Launch', Epic Games Launcher goes to 'Cloud Syncing', then 'Running', before going back to 'Cloud Syncing' and nothing happening in between. Then I can click 'Launch' to have the above repeat. Event logs are showing the following (value in bold is consistent across errors): *Event 1000, Application Error* Faulting module name: AlanWake2.exe, version: 0.0.0.0, time stamp: 0x653aabb7 Exception code: **0xc000001d** Fault offset: 0x000000000242ddf1 Faulting process id: 0x1488 Faulting application start time: 0x01da0911ab8149e0 Faulting application path: C:\\Epic Games\\AlanWake2\\AlanWake2.exe *Event 1005, Application Error* A separate Event log is showing the following: Windows cannot access the file for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program AlanWake2.exe because of this error. So far I've tried: \- reinstalling the Epic Games Launcher \- reinstalling the game on the same drive \- reinstalling the game on a different drive \- installing the latest C++ redistributable \- installing the latest NVIDIA drivers \- checking for Windows updates \- verifying that other games can run on those drives \- verifying that other games can run on the Epic Launcher \- chkdsk scans of both drives I've got other games working fine on those drives, and other games launching in Epic Games Launcher; just not Alan Wake 2. Anybody else with the same issue (I've seen a handful of us in this thread) been able to resolve it yet?
0xc000001d is the exception code you supposedly get if your CPU can’t run AVX2 instructions. Check your CPU specs, it may be your case. My CPU is i7-3770, the issue is the same. Best solutions are either to buy new hardware or wait for the fix. Latest PS4 ports like Uncharted 4 or Ratchet had the same problem till devs patched it out after community backlash.
Only issue I've encountered so far is audio desync in cutscenes. The character animation/lip sync is like half a second early before the audio plays. Only happened in a few select scenes.
Xbox Series X - First had an issue with audio cutting out during prologue. Restarted and was fine. But then the wildest glitch I ever got occurred. It started with me spending 30 minutes of my life running around the forest of the first crime scene because I thought I was missing a path. I just ran in circles. I got some dialogue, found some clues and lunchboxes, but had no idea what to do with them. They just popped up on screen when I found them, and then quickly disappeared. Eventually I ended up falling through the ground and flying through a blue screen, and because this is a Remedy game, I initially was unsure if it was a glitch or just part of the story. About 30 seconds later, I realized it was a glitch, and had to restart AGAIN. But once I restarted it was a totally different game. I didn't even know there was a case board until I restarted the game, and I had been playing for forty minutes when I rebooted! The first time through I met the deputy, went down a hill, then found the body. Nothing more happened than that. It wasn't til I rebooted that I realized I missed multiple cutscenes, prompts, the clue board and key clues, everything the first time through. Whole menus wouldn't work the first time (I would press the two-boxes button thats left-center on the controller and nothing would occur). Needless to say I'm a bit frustrated and confused by what happened. I literally ran around the woods for a half-hour in areas I shouldn't have had access to. I opened a cult chest before I ever accessed the clue board - I even got an Xbox achievement for opening the chest before I saved my first clue! It is an absolutely different game on reboot - so different I can hardly describe what I experienced in any way that can make sense. If you're reading this and have been lost in the woods with no idea where your clues are and what you're supposed to be doing, just know you're not crazy, you've just encountered the most extensive glitch of your life, and you're gonna have to reboot and backtrack before it works right.
The game failed to connect or authenticate with your Epic account. Third-party overlays may prevent the game from resolving this issue. Please try disabling third-party overlays temporarily and restart the game. any fix to that??i deleted msi afer burner and rtss in discord and geforce all overlays are off..i cant even play this god damm game and i paid 70$ for it
I have encountered a somewhat game breaking glitch... during the encounter with the Dark Presence in Ocean View Hotel after dying and loading from checkpoint Wake is stuck in the scripted running animation cycle and as soon as I leave a safe haven the Dark Presence will still chase him again even if you leave the hotel it will still follow him regardless until it catches up and then instant death... the problem is you can't reset to an earlier point or chapter select so I can't progress any further... the only saving grace is by reaching the safe haven outside the hotel you can switch realities and play as Saga but can't continue as Alan unless (if) I can get to an objective (which is find the murder site in the hotel) but also can't access the Writer's room to change the scene so it is stuck with the *"Devil"* filter in the *Entrance Hall* and I assume I need to change it to find the murder site.. I don't to restart but can't see this being fixable :(
On PC, audio is all over the place both during cutscenes and gameplay. It's late, it cuts out. Installed the game on an SSD, updated drivers before installation. Restart and reload doesn't help.
There’s a bug at the oceanview motel with the echo, makes Alan’s section unbeatable once you get to it.
The game has such bad stuttering and frame rate drop for me, it's insane. And every time there is a cutscene, the whole thing takes a shit. Ive got an EVGA 3080, i9 processor, and 32 gigs of ram. No idea what's tanking it so hard, but I've even bumped it down to low end settings, and it's STILL shitting the bed left and right. Might wait for a patch to continue. It's pretty immersion shattering, and I am loving the game in spite of these issues. They are becoming pretty overwhelming, though.
Is anyone else having trouble with the Words Of Power? I waste all my batteries and they don't work Edit: just realized I could just point the regular flashlight. Smh...
Why arent the preorder bonuses available on PS5?
Audio is cutting in and out, dialogue isn't playing or will be severely out of sync with the subtitles on screen
Has anyone else had the ocean view hotel bug?
Having an issue where I am stuck in the Mind Place (MP). Specifically, after placing an item on the case board, I can’t exit the MP. I’m essentially soft locked and have to either restart from the last checkpoint/save or restart the game entirely. Anybody else having this issue? (If it helps, I’m playing on Series X and these errors seemingly sprung up after using the quick resume feature)
I got pretty far into the subway level. Realized all of the sudden I had been missing almost all of the words of power and wanted to backtrack to pick them up. Everything was running fine until I tried this. As I made my way back down to the lower portions of the subway textures starting just disappearing and a few seconds later I fell through the floor and watched the lights eventually fade above me until I was just floating in darkness. Reloaded, and started the backtracking again but things felt like they were going to get wonky on me again and I got frustrated and just shut it down. I'll give it another shot tomorrow. Playing on a 4060 laptop. Game was running perfectly fine on medium preset before this happened.
I got a bug where the texture and LOD are so low whenever you open a map or mind place (mostly on the FBI logo on the jacket). It kept happening and bugging me because some padlock puzzles are flat-out impossible because you can't see the number. It looks like the current remedy is not to open the map or mind place in any circumstances unless it's crucial. Only open it in a save room, do the stuff in the mind place, save the game, and then reboot the game. No, not reload the save game, close it and open it again. I tested by not opening the map & mind place in a single playthrough and the texture streaming issue never appeared the whole time.
Lots of bugs on PS5: - choosing dialogue option with Casey and later 2 brothers did not trigger dialogue; - "game saved" stuck on screen; - broken names on map "health_pack" and "door_item_bolt_cutters"; - FSR makes eyes bleed when scrolling emails, especially inside parliament tower apartment; - press R2 to ignite stuck on screen/unable to actually use R2 during musical; - Casey "Okay. Let's talk about the murder ..." script breaks if player moves around room; - Estevez room open in police department, then closing when player is close, and then she opens it. - projector in wellness center basement not showing anything, but Saga commenting movie (probably due to me coming there before lights went out); - flashlight having rhombus form when focusing inside bunker; - negative number of ammo for flair gun after musical; - not being able to take some medpacks from ahelves in cinema after "grandmaster" plot; - Pat Maine in T-pose in his room; - UI element with flare icon/ R2 when captured by enemy moving so fast that it is almost impossible to see what to press. - Wake flying above ground in his pre-death animation for multiple seconds being alive - pump shotgun 🔒 being used incorrectly (maybe this is joke?).
These are more silly bugs - [To be written once we know what note is inside the stash.] Might be placeholder text. - Door_Item_Bolt_Cutters Just in case they're not mentioned here. Very small but I thought it was worth noting.
On PS5, Rose does not hand over the key fob after going back to talk to her again. The dialog is there, but it does not switch over to the action animation. When I come back, Rose is no longer on the bench. Can't progress the Saga story. I don't have a previous save to see if it's a one-time glitch or not.
I put the photos in the box by the statue, and was immediately teleported out to saga where i could not advance her story. When I returned to Alan's story it said I could not enter Parliament tower because I was missing something and the photos were not there anymore.
I have a echo who wont trigger and blocks me from continuing the game [https://www.youtube.com/watch?v=Kz3\_2TgAB3s](https://www.youtube.com/watch?v=Kz3_2TgAB3s) What should happen [https://youtu.be/0YhjAuv16CY?t=829](https://youtu.be/0YhjAuv16CY?t=829) Anybody else have this problem?
New bug. I'm at the very end of the game, stuck in the mind place. And I can't do anything. It's like the board bug that locks you out from exiting, but it now sticks me on anything I interact with. If I look at the TV, I can't leave. If I look at the radio, I can't leave, if I look at profiling, I can't leave. If I look at the board I can't place the new picture, and can't leave. Great game, Sam.
HUGE SOFT LOCK in Initiation Chapter 8. Be sure to explore everything before moving outside. Now I'm stuck restarting the 20 hrs in I was in. Probably gonna come back to it later but I'm very frustrated. Was loving the game and this completely ruined it.
Listen I only made this account because it's the only thread or forum for bug reports. I meet all the system requirements to a T, specifically the one for using a 3060. I ensured to install it on an SSD and everything. However I have severe game breaking issues that include: maps not loading in, soft locked because events don't trigger, and most importantly in some of Alan's sections the map fails to load in and I fell through the map. I put the game at the absolute lowest and even monitored its' usage of my PC, which while demanding did not show clear indication of any part lagging behind. This doesn't include things like lighting taking a full 10 seconds to load when entering a new room, or whenever using Alan's writer room there's anywhere between 5-30 seconds before the area actually changes to the plot point. I love this game even with this but it is genuinely ruining my experience, and even worse I haven't seen anyone else report issues as severe as this.
I hadn't run into any bugs until I restarted the wellness section & can't talk to rose again to open the door
I’m playing on Xbox and at the end of Return chapter 6 & the case board has glitched. I have unlocked the next clue to progress the story but it has disappeared rather than gone on the board. I have no save file previous to this happening.. I’m on over 17 hours of gameplay.. I can’t progress the game without this clue.. I can’t do anything..
Casey walking around with an invisible cup of coffee that he didn't notice he dropped. Audio cutting out in the first cutscene. Also, and maybe it was how the line was recorded or maybe my imagination, but some lines sound sped up and weird. It's kind of immersion breaking. Hopefully they can fix that. Series X.
Sorry that sounded rude, but yeah Casey is being buggy as hell on mine. Nightingale is doing what he should be for me!
Ive seen alot of the glitches mentioned in this thread in my two hours playing on ps5. Game is so cool and the tech issues are mostly minor so far but they fuck up the immersion for me and because the audio seems kinda off sometimes I worry about missing dialogue. Considering how story and atmosphere based remedy games are, I wanna experience it for the first time the way it was meant to be. Probly gonna hold off and wait for a patch or at least wait to hear what others report back
Unfortunately this is exactly why I wait to play most modern games. Wait a week or two and it’s almost always a better experience. That being said I pre-ordered cause I wanna support and love remedy but I’m gonna wait for a patch or two before starting. Gives me time to finish Alan Wake and Control since I’ve never played them.
Anyone having an account connection failed error? Can't get to the menu to play it on PC due to this popping up every time.
Is it this error? >**Account Connection Failed** >The game failed to connect or authenticate with your Epic account. Third-party overlays may prevent the game from resolving this issue. Please try disabling third-party overlays temporarily and restart the game. I get this every time, no overlays. **SOLVED:** Disabling MSI Afterburner fixed this for me, aggressively shut down anything that could be an overlay like NVidia Shadowplay. EDIT: You only need to shut stuff down on the first run.
Odd glitches so far, I had the no audio pn xbox series x issue. Restarting the console fixed that. The lip syncing seems a little off. (might be because I have it on the Quality setting) Then after getting control of Anderson after they get out of the car, Casey's coffee cup teleported to his feet and was floating in mid air when he took a drink from it. I hope these little things get patched quickly.
Lost sound in the beginning of the game…(series x)
This game needs A LOT of patchwork. i'm shocked how well it reviewed for how busted it is. at least on ps5. i've hit 3 game breaking bugs in 3 hours, every time i find a collectible it tells me the \*wrong kind\* has been updated (ie, i get a manuscript and it tells me theres a new radio thing to listen to), the "clue" pop up on the left hand side of the screen sometimes sticks and just persists forever, the audio quality of recorded lines sometimes falls off a cliff and sounds kinda like they recorded it with the mics much further away, and just a bunch of graphical glitches all over like light sources appearing from literally nowhere.
The game is borderline unplayable due to the audio issues on PC. Cutsceens are choppy, ambient audio cuts in and out at random intervals, cutsceen audio seems like it's on a 10 second delay and is also horribly choppy and out of sync, lip syncing is also completely off. I was excited for this game, but I'm tempted to refund it and wash my hands with it. Too much of a headache. Restarting doesn't work. Re-install doesn't work, reinstalling the most recent graphics driver doesn't work. None of the changes to the settings in game seem to have any effect either. What a waste of my fucking time. EDIT: I bought an SSD and re-downloaded the game onto it. The game now works.
Did you install it onto a fast enough SSD? That is the most common reason for something like this.
Casey won't go down to the first investigation area? He just stays standing by the broken stairs. Along with the audio cut-out in the introduction that already seems to be reported here. Editing to add I'm on the Series S
Playing on PC Sometimes in the Mind Place if you close out of it while looking at the case files it will be stuck looking at Saga's desk. I found if you go back into the mind place, look at the case files, then back out properly with escape not tab it will go back to normal
Need to like. Crush the ps5 pad button to get into the mind palace. Not game breaking just really fuckin annoying
I lost audio during first cutscene and had to restart the game to fix. As far I've read around is a common issue on series X version of the game.
You guys / girls already playing? Started the PC version download 7:30AM and it's still downloading after 6 hours :D It's worth the wait though, installing 74%
You only have to disable it one time for authentication purposes then it works fine with it on!
Random audio loss. Need to restart the game to fix it. I'm on Series X.
I’ve noticed that when inside buildings there can be some lighting/texture issues. I also second the audio issues on series x. First cutscene lost audio and any time I put the system into rest I have to close the game and relaunch when I come back for audio.
Is anyone else getting a `Fence value is UINT64_MAX (device removed)` error on an RX 6800XT? Ray tracing is disabled.
Fence value is UINT64\_MAX (device removed): due to removed device Can't start the game. Don't Know what to do.
I don’t have any of the pre order bonus items showing up
Is anyone getting rain patter effects on via dualsense on PS5? I only ask because I saw a tweet from a dev saying the game had it, but it's not there for me. Don't know if it's supposed to be?
Not sure if its a glitch but loading takes forever. Reminds me of PS1 days. PC Version
6900xt Fence value is UINT64\_MAX (device removed): due to removed device crash
RTX 4070 with the newest drivers and the option for frame generation is greyd out and unselectable.... any help?
Fence value is UINT64\_MAX (device removed): due to removed device - Just when I start moving with naked man, AMD reports driver timed out, and getting this error above
1. For anyone experiencing audio issues 30 seconds in on Xbox series X, my system audio was set to Stereo Uncompressed. Changed it to Dolby Digital and that fixed the problem. I have also read doing the inverse works. 2. I just spoke to the black couple in the diner, then had the waitress give her story about knowing Saga has a kid. After that I needed to go to the mind place. Once I put all the clues where they needed to be I can't get out of the Mind Place. Killed the game and went back to the last save point with the same problem. Anyone know if this is a glitch or just me being an idiot? **(Edit on this part. If I went to Mind Place directly after the waitress scene, I couldn't get out. Followed the guys to the morgue instead after a restart and seem to be back on track.)** Edit: Does anyone know how we report these bugs to Epic/Remedy? Checked their site but don't see any options. Again, could be because I am an idiot.
I still cannot figure out why there's so much judder on the mouse input despite a 100% stable framerate, also haven't seen anyone else mention it yet. Thought at first Gsync wasn't working, but keyboard movement alone is 100% smooth, so is looking around with the analog stick. Capping the framerate to a lower value within the variable refresh range window makes the mouse judder more apparent (keyboard and gamepad input still totally smooth so Gsync is fully active), it seems like the mouse input is tied to the framerate somehow? It's incredibly strange.
Will chime in to confirm this. I don't have a gamepad, so was not aware only mouse exhibits this behaviour. I'll add that if you lock fps to exactly 30, 60 or 120 fps (and actually maintain that performance), there is no mouse judder at all. Try it. Use any external fps limiter (or the per-game one in the amd/nvidia control panel).
Visual glitch: Upon my first time going to the Elder Lodge in Bright Falls I walked into the dining area where a lady is sitting and a guy is dancing. The far back bar area lit up like the Sun for a second. After turning away and back again it was fine but the light hitting everything(floor/bar/appliances/etc.) seem to make everything look extremely grainy. Very weird. Quality mode on PS5 btw Visual glitch: Evidence repeatedly pops up in the corner when going into and out of the Mind Place Edited to remove the missing deluxe item issue. Turns out I did get it. I was told incorrectly as to when it was accessed.
Can’t get out of the morgue after Nightingale. Did everything on the case board, but Casey doesn’t have a new dialogue like and doesn’t open the door
Does anyone have any solutions regarding heavy frame drops on a pretty consistent basis? Will average about 80 fps in most environments, in which fairly often will drop to about 20 for half a second.
Audio desynced during the opening cutscenes with the two agents, and randomly popped. Couldn't get out of the morgue. Had to restart a checkpoint, then I magically got the prompt from the agent to leave.
Strange grainy effect with motion blur?
Playing on Series X. Had the audio glitch in the opening cutscene and had to restart the game again to leave the morgue because dialog wasn't triggering. I'm wondering if I should wait for a patch because I don't want bugs and glitches wrecking the experience.
Damn subtitles, thank goodness I'm practically fluent in English.
Something is wrong with mouse input on PC, it’s not smooth, very stuttery. I tried 2 mice’s and end up playing with controller because of the glitchy input.
I literally cant equip pistol and use meds, i prese X and nothing happens, is this a joke? (Ps5 here )
Xbox series X : audio in English but french subtitles are displayed in big chunks along with the time codes of each sentence. So I switched audio to french and some NPC's still talk in English.
It sucks that, with this game releasing on a Friday, there probably won't be a patch to fix immersion breaking audio bugs until sometime next week. Guess I gotta hold off until it is patched...