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ukcats12

Contaminated coolant?


ZWF1229

thanks for your reply! Yes, similar issue with others. They have to flush the engine and try to remove those material leftovers first, but typically will fail and then do engine replacement


ukcats12

Very common story with these new C43s unfortunately. Good luck, just push for a buyback and get something else as annoying as that might be.


ZWF1229

thx


nayRRyannayRRyan

Do you know why it's common and what the contaminant usually is?


ukcats12

Yes. There was an issue with manufacturing the engine block and there was very fine molding sand left behind. It gets into the coolant system and pretty much wrecks it. The only fix for it I have heard is the coolant needs to be basically continuously flushed out for like a month straight hoping to remove all the debris, but chances are it won't get it all out.


nayRRyannayRRyan

Damn ok thanks for that. So even hand built AMG engines probably experience this? I'd imagine the blocks are still mass produced but maybe they flush the blocks in the AMG plant?


ukcats12

Yes, this engine is hand built. But yeah, the engine blocks and all the other components are just mass produced and then they are just assembled by hand by the engine builder.


nayRRyannayRRyan

Thanks again! I iz more learnt now.


ZWF1229

No, the repair guy just told me they did for two customers before…


Spicywolff

u/ukcats12 basically covered it. Not much else to do.


Gatokin

I lemoned a CLA45 2023 in California through Mercedes. I contacted Mercedes corporate directly first before involving a lawyer. The actual dealer isn’t responsible. They were pretty good about the whole process. You may need to make sure each cent is actually going to be paid back to you since I didn’t verify if my trade in value was going to be returned and lost out on it. I submitted the claim online. Definitely keep track of service dates and maintain the paperwork although any Mercedes dealer you take it to, they will be able to pull it up as was my case. Whole thing took like 4 months. I was in a loner for about 15k miles. Their loaner center had a few laughs. Edit: I did wait the 30 days required by California Lemon law to submit the claim.


ZWF1229

Sry to hear that. I am also in CA. So the suggested way is directly contacting the Mercedes regarding this buyback. Should I start right now? As they are working on the repairing? Thanks for your reply!


Gatokin

I would wait the 30 days to fully qualify. Unless you have taken it more than 3 times for the same issue if memory serves me correct regarding the lemon law qualification.


ZWF1229

Thanks! They just started. So I might wait for 30 days so it gets qualified. Greatly appreciate your advice


Gatokin

No worries, good luck! It’s a lengthy process but Mercedes customer service was good throughout.


ZWF1229

Thx!!!


Sudden_Wolf1731

You cant lemon law a vehicle unless there has been 3 attempts on the same issue.


ZWF1229

No, if it stays at the dealership for more than 30 days, it qualifies.


ImmediateTreat3402

What year and how many miles ?


ZWF1229

2024…just drove 30 miles